[Resolved] Tata Indicom Phone — cancellation of phone no. | |||
I had a mobile number [protected] since July 2005 as prepaid connection , in the month of December 2010 tata indicom disconnected my phone number without any notice or info. I requested and made nearly 8 calls to get it connected . it was done , then suddenly on 11th January 2011 my line went dead , I inquired why was that I was told by Customer cars that it was address verification issue and i had to go to sector 18 branch to sort it out , there i got to know it was not related to address issue rather bulk massages , now I was told I should visit there main unit in okhla phase 3 opp modi mill , where the lady who is dealing in such cases not even visited me , I was not even treated as a customer and on intercom this lady said that nothing can be done as bulk massage for commercial use is not allowed , I requested them to at least had given me any kind of information regarding it during selling there bulk sms packages , she denied it and said nothing can be done and i have to live without that number . they offered me no help , simply they said this number can not be opened , but for corporate customers they do that , because much more is at stake with them , and not with individual customers . and finally they market there image as customer oriented company . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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Tata Indicom Phone — Cut the connection of phone
I have tata phone.i converted it to pre paid to post paid.yhey have varified the address and all details, then given me the connection.after 2 days theiy have cutted the line .i called the customercare number[protected].they said that address is not varified .i asked them to come and verify it again, they responded very badly.i donot know what to do.i am planning to go to consumer forum.i[censored] take initiative i donot have to do that.