Tata Indicom — Photon activation

Address:Bangalore, Karnataka

Hi,

I took a tata photon plus post paid connection on 4th Feb 2013, local verification request was raised on 6th Feb 2013. The company claims that it takes 48 hrs. Today its been 5 days and the verification is not completed. I have been calling customer service every day and all they say is they will raise a request to complete the verification on priority but nothing happens. I am loosing my business and money because of this delay. Also they send me a mail stating that photon is now active but when i call customer service they say its not active.

I want to raise this issue to the highest level in TATA indicom.

Customers dont deserve this.

My photon number is [protected]
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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