Sir,
I applied for a "Photon+2GB ARP with free Device" along with "Night Surf 10 GB Add on Pack" with full payment of Rs. 10,027 in cash through B S COMMUNICATIONS, R G B Road, Guwahati on 19/11/09. The connection was assured to me by the evening of 20/11/09. Address verification has already been completed.
After handing over a Device to me I was advised to wait till the evening of 20/11/09. In the evening, I was informed over phone that there was a mistake on your side and some TataIndiCom officer will come explain to me at my address. I was again informed that I had been given a wrong Device.
Till now, nobody contacted me. B S COMMUNICATIONS is not able to give any logical reply. I found nobody and no other way to lodge my complaint. My Device is not yet activated nor replaced.
So, I hereby lodged my complaint before you for and urgent action on the matter. If the Connection applied for is not possible, I demand an immediate full refund.
Thanking you.
Yours faithfully
(B. C. Borah)
Home Address:
Binod Ch. Borah
Surya Enclave, Flat No.401
Sreeram Path, Japorigog Road, Guwahati-781005
Office Address:
Binod Ch. Borah, Sr. Manager(C)
NEEPCO LTD., R.G.B. Road, Guwahati-781005
MOB: [protected]
E-Mail: [protected]@hotmail.com Was this information helpful? | 
and when I reinstall software also not found data card,
Device port I was checked but there are not found as modem as well as port
THanks