[Resolved] TATA Indicom Prepaid — activation of VOICECHATPACK without permission | |
On 28 feb 2010, Rs. 30 from my phone balance has been cut and I got the message from 12900 that your voice chat pack has been activated although neither i received any call for activating voice chat pack ( thus it is not possible that i pressed certain button on keypad by mistake and it was activated) nor i sent any SMS to activate this. when i called customer care one customer care executive said that i activated by SMS and when i talked to his senior executive, then he said that i received a call and activated (means dulatity in answer). then i complained in TATA INDICOM centre Sakchi, Jamshedpur, but nothing happened. I was angry because this was 2nd time my money had been cut. first time i received the call and just cut it ( not activated) , but my Rs 10 had been cut. thanking you. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Tata Indicom Prepaid — deducting balance without any cause & knowledge
Dear sir,From the last one year i m using tata prepaid no.My no. is [protected]. but from the last few days i m betrayed and cheated by the tata indicom company.my problem is abt the caller tune service of my number which is activated without my permission on my number& they charged 40 rs. of that but this was ignored but when the one month was going on to complete i got the massage that "your caller tune service will be continue further by deducting 10 rs from ur balance after 18/7/10 & i[censored] want to deactivate the service then u can send massage by typing "DEL" & it to the no. 12828". then i did the same thing. but after the 18/7/10 they deducted 26 rs. from my balance.then i made the contact with the customer care representative she said you typed wrong text that is why the service could not be deactivated on your number.she told me to type "unisub" send it to the 12828.again i did the same. but this was not the end of their corruption , they deduct 10 rs. again from my balance.now i m trying to make them contact but i could not do this so . so i kindly request the concerned person of consumer forum to take the strict action against these corrupt companies.
i hope to get the revert soon.
regards,
Kishore kumar
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TATA Indicom — wrong prepaid balance
i made my prepaid on 29 t aug, 2008, on the same day balance was rs.15 but on 30th aug, 2008 balance was rs.4 only .kindly confirm it, customer care not responding