[Resolved]  TATA Indicom Prepaid Service — STV recharge is not taken effect for T2T calls

Dear Sir/Mam,
I am M.Kesava Rao from Srikakulam ( A P ).I am using Tata Indicom Prepaid service for the last two years.My mobile number is [protected]. On 10/05/2009, i recieved a message from tata indicom.The message is (Make all STD calls @ 1 Re, Local T2T @ 10 paise, other local mobile @ 50 paise with just Rs 69, for 30 days, To Njoy this STV Rs 69 just sms "PowerPlus" to 12524).On 24/05/2009 i have recharged my phone by sending sms to 12524.But, even after opting for PowerPlus plan, 50 paise per min is being charged for T2T calls instead of the mentioned 10 ps per min.I have also called to customer care but they simply told that it was a wrong sms which i have got on 10/05/2009.Actually my prime purpose for opting powerplus plan is 10 ps per min for T2T calls only.
You are requested to go through the details and let me know what might went wrong and do the needful at the earliest.

Please make the necessary arrangements such that information sent by you thru SMS or any other means should not mislead loyal customers as well as should not bring negative impression to the Company Brand value.

I am awaiting your immediate and useful response. Otherwise i may have to escalate this issue to higher officials, if i feel it is mandatory.

Thanking you.