Address: | Pune, Maharashtra |
Recharged of: 1350
Expected : 10 GB
Bug got :1450 MB (faulty it should be 10 GB as specified at site https://www.tatatele.in/ComplaintTrackingSystem/NonTataIndicomComplaintSearchAct...⇄
)
Recharged on date: 3rd july 10
Answer from call center guys:
1. we don’t have 1350 recharge value , it is your mistake – (vilas, sapna called on 3rd july 10 at around 20:00 hrs IST).
2. Raised this concern on internet.[protected]@tatatel.co.in , cs.[protected]@tatatel.co.in but got silly answers (will look into this), requested 3 times the account number and details
3. called again to call center for resolution, they said there were no complaint against this, Tried him to register complain but refused by saying you have recharged by 1250 so you got usage of 1450 MB, where as I said him that I have recharged this online through my bank and have the details. Suddenly then he hung up. I said him that I will go to cosumer court , but they don’t worried even. Was this information helpful? |
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