[Resolved]  Tata Indicom — Change o[censored]ser Name

Address:

Pune, Maharashtra

This is in reference to the below connections of TATA Indicom Broadband and Landline no:

1. TATA Landline No:[protected]. Account no:[protected]
2. TATA Broadband No: [protected], Account no:[protected]

I had applied for these connections in November 2008 and I have been regularly paying bills since then. The bills were coming in my name. However, since Feb 2010, the bills have been coming in the name of Danobat Group Machine Tools India Pvt Ltd, which has not been brought to my notice till I found out last month.

On pursuing with the customer care, I had found that a mail was forwarded by [protected]@danobatgroup.com to change the name of the connection. I was unaware of this email and hence was not approved by me, the primary account holder. How come the account was shifted without proper verification ?

In August 2010, I have received 2 notices in my name for non-payment of bills Ref No: REM/JUL/M19/0883 & Ref No: REM/JUL/M19/0800. When the name was shifted to the company’s name, how should I be held responsible for non-payment of bills ? It is TATA Indicom, who is at fault for changing the name without proper check on the credentials and the veracity of the email.

I would like TATA Indicom to shift the liability to the company’s name and give me back my original papers and an NOC stating that I am not holding the connection anymore neither will I be liable for any non-payment of bills in future, failing which I have will have to take a stern legal action against TATA Indicom for non-compliance of regulations and file an FIR for fraud, forgery, misrepresentation.