TATA Indicom Sim — Unnecessary Welcome Tune From Service Provider

Dear Sir,

From last two years I am using Tata Indicom Sim (Mobile No:- [protected]), but now a days company is charging me unnecessary for welcome tune, for which I have not made any request. Form last month they are charging me 1Rs for every day.

After activating welcome tune from company itself, even without any request from my side, they have replied me with a SMS, which is saying that "Due to your balance, you have been subscribed to welcome tunes for 15 days. You have been charged Rs. 15 for it." Which in itself is a proof that company is charging me meaninglessly.

After every 15 days, company is renewing welcome tunes and deducting 15 Rs for that.I have all SMS which i received from company regarding welcome tunes.

After taking several efforts to contact their poor call center which full of inefficiency, they said we will not refund your money. Now After my request they have deactivated welcome tunes.

Please help me out to get my money back and learn a lesson to company for their poor services and malpractices.

Thanks and Regards
Devendra Pandey
[protected]