[Resolved]  TATA Indicom Walky — BILL ENHANCEMENT NOT AS MENTIONED

Address:

North 24 Parganas, West Bengal

As you know telecallers, I took an offer after speaking one of them in respect of Valentines Day. She told me specifically that my offer consists of purchasing a Walky and Mobile only for Rs. 1,600 & there will be no rental charge. I agreed. For that reason they supplied on that very day the Landphone with the Mobile set and took Rs. 1,600 and gave me a Bill for that(attached).

Following the next 2 months passed without any hassle and I paid my bills(attached) without any rental as agreed (attached).But when the next bill came, the amount is unbelievably huge and I asked the Customer Service for the said mistake. It was shocking when she said that the amount might be a mistake and there will be a second bill on the way, but nothing came (attached).

After that I stopped paying my bill amount, but the next month shockingly another bill came adding nonpaid amount, I also not paid the amount, hence the customer service told me that they’ll corrected my amount and send as requested.

Alas! Nothing came. I got another huge sum adding the rental amount as Rs.249 as sent from last 3 months(attached).
I questioned the person who used to receive my bills at my home address. But in vain. Hence I got a letter from Advocate of Calcutta High Court that I have an intention to fraud his client (attached).

Tell me what to do. The person concern who is receiving the amount advised me to settle the amount of Rs.1000 and demanding to handed over the Landphone and the Mobile.

I am really confused.

Since I made a complaint to the NODAL OFFICER KOLKATA also added a copy to the respective ADVOCATE with the Hard Copies of the documents proof I had.

Again I paid the settlement amount after consulting with the respective staff.

After 2 days I got a call from Delhi from Mr. A.K.Sharma( [protected]) with really insulting words and misbehaving comments that I didn't pay the amount so far,so might be move to the court.Whereas it will be clear that I paid the sum as receipt attached.

Hence I found this as a defamatory statement made by the same organisation or its subordinate official.So I request you kindly check the matter as soon as possible.