[Resolved]  TATA Indicom Walky Phone — Disruption of services for no fault on our side

We own a Tata Walky Phone for use at our Vaidyasala. As usual, we had despatched the cheque for the monthly bill well in advance before the due date. Due to some negligence on part of Tata, we have been getting calls from them that there is due amount for our account. We gave them the cheque number and also informed them that our bank has already debited the same from our account too and hence there is no lapse on our part. For no fault o[censored]s, our outgoing service was terminated for 3 days and they insisted we settled the same amount for restoring the service back and also to ensure that we do not lose our incoming service also.

We had to make quite a few visits to their office to reinforce our position. Finally, they admitted that it was "A MISTAKE BY COMPUTER" , as if Computers have their own sense of judgement.

We hope this kind of behavior from Big companies like TATA is not repeated in the future.
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Aug 13, 2020
Complaint marked as Resolved 
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Disturbances through unwanted calls
we a have an prepaid walky telephone and its is used by an old couple.which they use for their important calls only. Inthat Phone
every time they are disturbed by unwanted messages like cricket
updates contests etc.they also receive nearly 5to8calls from various advt agencies to contest inthe filmstar shows cricket automatic anouncements etc.we lodged complaints to customer care and they book the complaint and does nothing.now iam giving the 3rd time registered complaint no 07618587 because first two time iforgot note the complaint no.disturbing the old people while they are in rest in their old age is a sin to the tata family and it should not be continued our telephone no is
[protected].personally i will pay my thanks if they take any action regarding this matter
Hi
This is Janit From b - 141 sector 41.
i hv applies two walky set at sector 18 noida with Mr. sharma( executive there)
and they hav alloted the numbers and told me that the phone set will be instaled in your home by 4 days i sd ok.
then what happened is the phone set been activated by 19 of april. and the person who has to install the set at my home. they call me 22 april sir i am standing out side of your home no body responding, what is that i am in to business and i have already intimated at sector 18 tata office that i can wait for them till 11:30 am, but everyday the same funda sir, i am cuming but nobody turned up.
he came on 25 aprili at 2 o clock i said him wait there i am just cuming then i drive through Lajpat nagar ( My office ) to noida again to bring the phone but no body was there then i started calling the number[protected], ( where i got a call) again same no body picked up i called for 25 times, then i sent sms to them that m gonn complain against you then they calld up and sd sir wait there for 15 minuts our guy will cum and install the set. then i waited for one hour or more but no body turned up then i called the same number but that ws switched off. then i went to sector 18 Office to get them notice this thing they said sir the set will be installed by 6pm ( 25 april the same day) then again i went to home by 5:45pm and started waiting for him but again no bidy turned up.
now i again visited secto 18 office mr. sharma has given me one number to call any any Mr. Bhisht but again he is not picking the phone ( [protected]).
So now pls let me know what to do, as i am fedup with this things. now i need one to one result weather they can install the set or i withdawl.

thanks
Janit Dhawan
b-141
sector 41 noida
Phone No.[protected] is not working since one week. Please depute your technician to the following address immediately :

House No.656,
Sector - 21-C,
Faridabad

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