[Resolved] TATA Indicom wimax — No VPN & Connectivity with TATA

tandon.prashant

from Delhi, Delhi

Address:

Bangalore, Karnataka

I have a TATA indicom WIMAX connection. As a default most of the internet operators in India allow VPN access over their broadband connection. These fraud people want you to purchase a Static IP for using VPN.

If such was the case it should have been clearly mentioned in the terms & conditions document, also should have been communicated by the sales people. None of this happened. After the connection was installed I came to understand that I cannot use any VPN with the third class service.

Also the connection mostly has a limited or no connectivity problem, therefore I am hardly able to use the connection. I stay hardly a few meters from their mobile tower.

Therefore please donot buy any connection from this third class company :(

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sirfsaif

from Pune, Maharashtra

Tata Indicom WiMax — Poor services & products

My name is Saif Ahmad and having Tata Indicom WiMax connection with userid ([protected]@vsnl.net) from Gurgaon, Haryana. I am posting this complain that I have experienced very pathetic and disgusting services from Tata Indicom. It has been more than 2 months since internet connection installed at my home after paying 4 months advance. I have not been able to use Internet even for 2 days due to constant unavailability of internet connection.

I am residing in a 12 floor building and my flat locates at 10th floor. The dish for internet was installed at 1st floor at discretion of the person residing at 1st floor which is neither under my control nor under Tata communications. I m facing unplugged cable from Dish due to which I m helpless in using Internet.

It has been more than 15 days while registering my complaint but till date I have not received any resolution. I want to disconnect with their services and demanding refund of my money which I paid as 4 months advance.