[Resolved]  Tata Motors — Improper Repair by TATA Motors

Complain Type Service Complaint
Name Jitendra Jain
State Rajasthan
City Jaipur
Phone No [protected]
Mobile No [protected]
Email Address [protected]@gmail.com

Car Model Indigo/Marina
Car Type Petrol
Registration No RJ147C1641
Dealer Name ROSHAN MOTORS PRIVATE LIMITED, Malviya Industrial Area
Mode of Operation Personal Use
Outstanding Issues Parking Brake Light Not working, One Head light faded, Bonnet not opening, AC not cleaned.
Invoice no Roshan -MA[protected] Dt 09 Dec 08 for Rs 4165/-

TATA Motors charged me Rs 4165/- against estimation of Rs 2000/- on their website and after charging exorbitant amount did not repair my Car properly. Lighting circuit spoiled to the effect that my parking brake indicator and reverse lights are not functional which were functional earlier. Head light was functioning but one side is now faded.AC is not cleaned.Bonnet does not open it has to be pulled by two persons. As per their service manual and invoice details they have charged me for this but did no do the job. I lodged complaint on their web site and to company but of no avail. They are not responding. I got these defects rectified from Oriental Atutotech Pvt Ltd Ajmer Road Jaipur by paying Rs 2015/- Bill no is Or-Auto-OL[protected] dt 22 Dec 08.
My expenditure of sending CAR to 35 KMs one way to TATA motors and one days salary of two attendant who were sent with car are wasted. Company may please be directed to remit my all losses that is Rs 11780.00
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

dear sir
i have purchased tata safari in 27 nov 2007.i m not satisfied the attitude of tata workshop employess, of roshan motors private ltd at malviya nagar, work shop employee said that tata company dont give spare parts
so i have no parts, go to market & purchased .they did not remove my vehicle problem, in warranty periods they not changed my defective parts of my vehicle . so sir plz take necessary action against this complaint, becoz its impact of image, trust of tata motors .
regards
rahul

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