Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 1%
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1348
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
1348
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tata Motors Complaints & Reviews

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Tata Motors — Nana - petrol gauge

 r. maheswari on Feb 21, 2017
I bought nano in October, 2016. The petrol gauge is not working from the beginning. They changed the whole unit. Even then the problem was there. Then they serviced the ball in the tank. But the problem is still there. The tank was empty and the reading (DTS) showed 106 km. Only 7 more months are there for my warranty period to lapse. It has to be corrected before that....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — Data entry offline job cheater

 bragath on Feb 20, 2017
I got data entry work giving deposit money 3 months back. I have done 50 pages and not got any payment till date. They are posponding payment and not attending the phone calls also. I have also spent too much money for phone calls and messages to them. I need my payment for finished pages or my deposit back. She is giving reason somebody dead etc., 3 months have gone and yet to receive my payment. She is not responding the phone calls also. She is sending messages that she will give money on monday (But i do no which monday!). Her phone number 9788527610...
Complaint comments  Read comments Complaint category Other

Tata Motors — Tata Motors Unsuportive,unresponsive,arrogant behaviour of dealer staff&co.Representative

 Pankaj Diwan on Feb 18, 2017
I purchased Tata Tiago from concord motors Baner, Pune.
Right from the start I am observing, they just wanted customer but nothing to do with customer satisfaction. They are offering anything to attract the customer but at the time of actual vehicle delivery they start saying please get the insurance on your own or this much concession is not possible. They should have known the fact that how much they can offer so that customer will not suffer at the 11 the hour. This was the scenario and harassment happened at the time of car delivery. Now the real panic start to get the rto passing and...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tata tiago missing problem

 mohsin2509 on Feb 16, 2017
Sir
I have purchased this car on july 2016... For the first one month it was good.. But suddenly as the weather got cooler, it started giving jerks in the morning time.. Then the reverse parking assist failed... The speakers were horrible on high bass...
As winter came down, the car became a horse cart giving so much of jerks like i am riding a horse cart rather than a 5 lac rs car... Complaint with the local service centre... They took my car thrice and kept it for 2-3 days each time but were not able to get it right... Only the parking assist issue was resolved which still fails...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Unsuportive,unresponsive,arrogant behaviour of dealer staff&co.Representative

 sanjay chopra995 on Feb 14, 2017
I have bought TATA TIAGO AS ON 10Feb, 2017 from Panchkula, neither the sales person of the dealer as well as your rep have not briefed about the warranty scheme of the car, the whole staff is so arrogant and anti customer that they have nothing to do once the product is sold. Also when approached about Teflon Coating of the said vehicle they are just passing on to the next person line by line, when enquired about the job, the concerned person of related job was not available, just passing & passing, as I was out of station my wife requested the dealer to pick up the vehicle for Teflon Coating, but...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — I am complaining about my new purchased vehicle

 sunuoy on Feb 14, 2017
Dear sir,

I WAS proud to be an part of TATA Motors by buying an TATA Indica V2LS as on 05-Dec-2016 from GURUDEV MOTORS, Arumbakkam, Chennai.

Vehicle No: TN 18 AK 0299

I have attached my copies with this email.

There is an problem I'm facing in my vehicle which is not rectified for a long time from the first service, I requested them several times but no response, I would also like to inform you that the time of delivery both the left side doors was not properly tightened, when i informed this they said it can be done in first service but...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Tiago The Most Pathetic Car I have ever drove

 Aditya Dingar on Feb 13, 2017
I bought this car from Aristo Motors Gurgaon in the month of July with reg no HR 26 CY 6914, this car from the very beginning tested my patience, be it fuel efficiency, engine missing problem, battery getting drained if not driving for mere 2 days. Is this some kind of a joke, I have bought a new car or an old car. The car is giving me troubles every day, and if this is the case with a new car from Tata Motors, then I would strongly recommend not buying this car, this is the most pathetic car in the segment and my experience with it is awful. The people in the service station are always helpless...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — Tata Zest XT - Steering Getting Locked While Driving

 Shikhar Johari on Feb 11, 2017
We have purchased Tata Zest XT in the month of April 2016 and facing regular issues From the day it was handed over to us. The very next day the issue of Power Window switch board came in due to which we cannot close the glass keeping our car at maximum risk for complete 3 days & same was sorted out only after we have visited the Service Center back in Delhi. No onsite support was made available throughout our Journey. some or the other issue continued to come in since then, now again from the last 2 months we are facing the issue of Steering getting locked while driving. This is highly annoying...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Tata Tiago XM

 Sumit4288 on Feb 11, 2017
I'm undergoing an extremely frustrating situation with my Tiago XM where the steering of the car has a serious issue which your technical support are unable to resolve even after 1.5 months of my continuously running after them.

I purchased my Tata Tiago in the last week of October from one of your authorised dealers- Jhunthra Motors, Sirsa. During my car's first routine check up I tried to complain against an issue with the steering of my car which I was facing occasionally. At the time, they were unable to identify the same and I don't blame them as the issue didn't appear there....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Poor quality of Tata Zest car - Dec 14 model

 yograj negi on Feb 5, 2017
I have been trying to explain to service center form day one that my Tata Zest ( dec14) has: a) noise and vibration in shockers, b) Car sometimes runs on its own c) poor power in first gear d) High Engine noise e) Cranky noise in reverse gear .
Service center people use to laugh at me . Shockers have broken thrice, all other problem persists .

Believing the brand Tata was a mistake. Tatas for me is a Deaf and careless organisation. I think must be good for trucks ...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Tata Motors — Misled PAN No.

 pramod kr.sharma on Feb 4, 2017
My name is Pramod kumar Sharma. My PAN No.BESPS4764Q has been lost during my rail journey to hometown and accordingly I have made the complaint by telephone to authority.
Kindly note that I came to know that someone has misled my PAN No. BESPS4764Q and has took a loan from TATA MOTORS FINANCE LTD.(Copy of the CIBIL consumer credit information report is attached.)
This is for your kind information and further directives.

Regards,
Pramod Kumar Sharma
Mobile No: 9015047969
Email: ps918092@gmail.com...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Tata Motors — Regarding the NOC uk07ca/1118

 Rajan Gulani Rkg on Feb 3, 2017
सेवा में
टाटा मोटर लिमिटेड

विषय -: अनापत्ति प्रमाण पत्र (NOC) निर्गत करने के सम्बन्ध में

महोदय

निवदेन इस प्रकार से है की मेरे द्वारा दिनांक 26.10.2008 को ओबरॉय मोटर देहरादून से टाटा ऐस क्रय किया गया था जो की टाटा मोटर फायनेंस...
Complaint comments  Read comments Complaint category Loans

Tata Motors — Very pathetic customer service

 Ragav665475 on Feb 3, 2017
Hi,

I took delivery of Tata Sumo Gold on December Mid from Tafe Reach Ltd. Unfortunately, I've not received any proper support from the sales person or heads. This is the second complaint being raised. My vehicle(TN 14 J 1671) was delivered with scratches and dents, it is still yet to be rectified by the authorized person. Very poor followup. Almost 2 months to pass and not received by Registration and permit from the showroom. Considering to drop purchasing from Tata Motors again in future. Will make sure, this reach all my friends. Being an Indian manufacturer, make sure you satisfy...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tata auto axis dealer #### my money

 Rikky kotoky on Feb 2, 2017
On December 24th 2016 I was bought one tata magic mantra from "BOKAKHAT AUTO AXIS" Through tata motors finance limited. They told me to pay a sum of rupees 150000(one lacks fifty thousands) and I payed the amount by cash. Then they deposit rs.90, 000.00 in my a/c and withdraw through cheque. But when After 3months I was unable to get my money receipt and financial documents I called them("BOKAKHAT AUTO AXIS ") many times but they don't pick my phone, Then I am contacting to the tata motors finance limited, jorhat branch and they provide me the actual information that, "BOKAKHAT...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Music system getting hanged while using usb

 srinivas alla on Feb 2, 2017
I own tata bolt (ap31 dc 8769)from the first service onwards the one complaint i m giving is the faulty music system till date the harman staff changed the music sysytem 3 times but r not taking any resposibility in clearing the problem last time i raised the complaint on dec 27 at the Gm level till date i didn't got any response so please kindly solve my problem
Srinivas alla
+918185864697
Siridentalclinic@gmail.com...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — Car - Tata Zest

 Sasidhar Ambatipudi on Jan 28, 2017
I gave my car for Servicing / repair at Tejaswi Motors, Hitech City, Hyderabad. This is the third time I have had to give my car and each time the experience was worse than the the previous. This time it was the worst as the Management and body shop manager (Jagadish) does not even care to answer phones. The problems are,

1. utterly poor responsivenes - they are not sure when will they complete / getting work done through workers
2. Extremly money minded
3. Zero customer orientation - talk roughly on the phone, lie about work and say it will be completed in a day....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — I am Complaining regarding the harshment on road by Tata Finance People

 Chitralekha Sabat on Jan 25, 2017
Yesterday on dt- 24/01/2017 i was driving and 6(Six) no. of people came by bike in front to my car and told me to stop driving and take away my car key and told me to give Rs.50, 000 as i am not submitting my installment. tyey scolded me and told to go with them to one of your manager who was near in the way. As i told the my problem how i am facing problem to submit my dues they again and again scolded me. then i called THE IIC, Ploice for help and with in a minute the PCR came they all left away.
So, My consign Is if you are not helping the customer then why harashing them in such a way...
Complaint comments  Read comments Complaint category Car Rental

Tata Motors — Not getting purchased vehicle invoice and accessories after 23 days

 ashivanikumar on Jan 23, 2017
Sir,
I have purchased tata safari storme from gola ganpati haldwani on 1 st jan. 2017, After lot of followup i am not getting all document of purchased vehicle invoice copy, temporary no.& certificate and form for R.T.O. . even after 23 days.

They are not providing the accessories as well after 23 days.

Please help

Ashivani kumar
08755536040...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tata zest/complaining long delayed in delivery

 laldena on Jan 23, 2017
I kept my Tata Zest bearing number MN01S7804 Chasis number. MAT623226ELK25945 for repair at Tiddim Motors, Imphal, Manipur March, 2016. I have called them up for several times whether or not it is repaired/finished. Sometime, they didn't pick up/refuse to response my phone called, until now they have not completed repairing, it is now already 23, January, 2017 which is about 11 months. Kindly help.
Yours faithfully,
Prof. Lal Dena
(M) 7085313222) Email: laldenas@rediffmail.com...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Appointment latter fake ya true

 Fjs on Jan 19, 2017
Pls CLR that appointment latter fake ya true .tatamotors name are demond is 2500 / to refundable mony on joinng and training. Pls CLR true ya fake...
Complaint comments  Read comments [2]Complaint category Job & Career

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