Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 11%
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Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
11%
Complaints
2120
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37
Resolved
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Tata Motors Complaints & Reviews

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Tata Motors — tata nexon gearbox and boot space issue

 Gifi on Aug 14, 2018
I brought tata nexon xz+ on July 10th. After 3 days, the gear box started showing little vibrations and also when I put the reverse gear, some weird noise is coming from the gear box.

Later i notice water under boot space where stepney is kept after raining. If i wouldn't have seen, my Tyre would have been rusted and probably water would have entered into my seats.

Mileage they said is 15-20kmpl and Im getting nearly 7-9kmpl (expecting this case to be normal atleast).

Finally the delivery date was expected to be on July 9th and one day before just for...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — change of front wheels logo during 1st service at deogiri andheri-w centre.

 Liyakat Ank on Aug 11, 2018
Ref mh-02 eu 8627 tata nexon zplus purchased on[protected],

With reference to above please note we had given car on 1st servicing at deogiri service centre andheri w, on delivery of the same we have notice front wheel tata logo is changes and it has been replaced by old one.
We have already complained to them and ask them to examine cctv camera on the same day! We wish tata motors to look into matter and replace us with our new original tata logo on wheel.....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — relating worst customer experience of tata tiago car which was already driven 183 km

 Pnk12 on Aug 11, 2018
I bought tata tiago xt petrol variant on 4 july 2018 from hi-tech satluj motor, hamirpur (H. P) when we arrive at showroom car was there as we have booked the car a month ago from 4th july. We were checking the car and noticed that it was already driven 183 km we were shocked at that time as it was a gift we can't just create a scene there. We asked at showroom that the car is already ran 183 km they gave a very lame excuse that we were out of model and we had take this from some other nearby showroom which was 183 km away, the nearby showroom is 80 km but they went to the far one and secondly...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — insurance and service

 mukku_jpr on Aug 10, 2018
Sir,
I had purchased Tata Tiago on 22/03/2018 with registration no. BR01DR1567, which was breakdown in Uttar Pradesh on 26 July 2018. I contacted [protected] and the vehicle was tow to workshop of Allahbad's GP Motors. I had sent all the necessary documents to whatsapp number given by GP Motors. They informed me that vehicle would be repaired in 'cash' as GP Motors has no tie up with the insurance company i.e. Royal Sundaram. I have raise a complain to customer care (Complain No. 1-[protected]) but I do not get any response from the company or customer care till date.
There may be...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — feed back system

 T.Ghose on Aug 10, 2018
Complaining about the questionnaires set in feedback system. The person, taken the feedback, asks the same questions repeatedly at different times during the feedback. It seems to me he is doubting my honesty by checking the continuity of my answers. It takes more then 20 minutes before I told him to stop this tamasha. Even he does not know whether my car under extended warranty.He checked this stopping feedback.
A scientific way of taking feedback is expected....
Complaint comments  Read comments Complaint category Institutes

Tata Motors — about companies warranty and service

 sakeer 1981 on Aug 10, 2018
मैंने एक टाटा टिआगो XM कार 29 जून 2016 को खरीदी थी | जिसकी वारंटी 2 साल थी |इस कार में 20 अप्रैल 2016 से इंजन में एक एम्बर का निशान आ रहा है | श्री कृष्णा मोटर्स सीकर को इस बारे मे कई बार अवगत करा दिया गया तथा 23 जून 2016 को इसकी सर्विस में भी नोट करा दिया था...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — complaint about tata nexon

 shubham balodi on Aug 9, 2018
Hello tata i am using your tata nexon car and i am not happy with the service and the performance have so many problems in the car and i have given to the service centre but they have not resolve the problem here are the problems

1. Fog lamp was out sometimes they work sometimes they dont and my fuse is also getting fuse all the time

2. Dashboard lights they go on and off all the time even when the light control is on and also fluctuations is there in the car

3. Charging sockets are not working front and rare

4. All the doors make sounds...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — regards tata motors dgm telephonic interview recruitment

 Mohd Bashar Faridi on Aug 9, 2018
I've received a call on the behalf of Tata Motors & a telephonic interview has been taken. Now they're​ saying that a letter will be provided to you by tomorrow & 90 days training period is there. Also they've mentioned to submit a security amount of rs 5000, so please help me about this matter that is it a fake one or not.
But after reading all of above experiences, I'm pretty much sure that I've rescued from fraudsters....
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — demanding money even after free service no 3 left and worst service experience of asl motors service department

 vikram577 on Aug 9, 2018
Dear sir/madam,
I had purchased a tata tiago xm 1.2 rtnbs4 from asl motors adityapur having registration no. Jh05bu2325. Although i got calls for service reminder for 1st and 2nd service but i did not got any calls for 3rd service. When i realized about 3rd service because i was facing few common problems while driving the vehicle, the asl motors service department told that your third service date has expired. I was totally shocked and enquired that why did not i got any reminder call. Then the service department rudely told that its your responsibility. I further told please do not confirm...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — mileage issue with tata tiago

 vivekluthra on Aug 8, 2018
It's been 11 months when the vehicle was purchased from your dealer tc motors rajarhat kolkata.
Mileage has been very poor and the same never improved after getting it addressed for more than 5 times.
I have checked myself also the way it was explained and it has never been more than 10 km/ lt which far below 16km/lt which was minimum assured.
Service department of the concerned dealer may be is not competent to address and resolve the same.
I have lost a lot of money till date with no solution....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — service is not satisfied

 umesh gaur on Aug 7, 2018
I have Tata Tiago car from swan motor last year. When I bought my car than I Found some fault in my car. Like tool box rubber not fixing due to which my tool box not close and some scathes on desk board. I complained these thing in showroom they said we solve on service time but after three service they don't solve my problems . Wo har bar ghanto beete hai or phir APNI problem bata dete hai sir ye hamare stock mei Nahi hai.They provide very bad service.They don't solve any problems which we register only give aashwasan.They also not cleaning vehicle properly inside or outside.please take necessary...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — for job confirmation

 Ritesh kumar ahirwar on Aug 7, 2018
Sir/madam
I received letters from your tata motors group for job as GET in pantnagar .
And i already pay amount 28000 in hr account on demand.
Can you please check my status.
This emails are genuine ya fraud.
This mail i get with same number or MCA and same address .
But why company take amount from employee..
Please sir clear this as soon as possible
Thank you sir....
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Motors — vehicle vibration in 1st gear when movement. and battery acid leakage.

 Kailash Nayak on Aug 7, 2018
I purchased zest xe on 5th june.2017. It is full vibrating& dashboard and seats & chasis vibrating on 1st gear when movement. I visited tata showroom at sree venkateshwara motors, nizamabad. I raised complaint no. [protected] and informed to servise manager. Iam waiting here since 12.00am but nobody take charge. And vehicle kept a side and many technician available free but nobody respond on my vehicle problem....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — production department (get) post [Resolved]

 Ritesh kumar ahirwar on Aug 7, 2018
Sir this mail receive by tata motors and pay total amount 28000 on demand as security amount and bomd signature amount based this mail is true yaa fake confirm me as soon as possible. From tata motors i receive more than three letter's.
I one one day.
Can i pay amount which is required in this company.
Please clear this pictures.
This is fake ya true....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — they gave me wrong details..

 Jai021 on Aug 8, 2018
I bought hexa xe yesterday, when i was visit first time in showroom they tell me about their lots of features but when im finally buy my car there are lots of features are missing, , they tell me lie please take an action.. Because they misguide me and cleavely sell their product without giving me the real details about my tata hexa.and after that i told them that i complain against you and freely says go and do whatever you want, and i have proof against them i jave call recording...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — not got proper service

 nihar pattanaik on Aug 6, 2018
I have bought one tata ace from trupti motors, cuttack, odisha. my driver took the vehicle to tangi for 1st servicing. for that i booked oned day prior also. but inspite of my driver told the mechanic that a unusual sound coming from the engine, the service center people did not do anything. they also did not washed the vehicle and told that the person suffering from fever.
the service center is around 20 kilometers away from my house. as you know i just burnt around 3 liters of diesel which costs around Rs.225/-.driver fooding Rs.100/-. But the condition of vehicle is as before. i could...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — poor customer service system

 Ranjini Rajendran. on Aug 6, 2018
My vehicle is not starting from the morning and from the morning i am trying to reach out to get a service immediately as oil is leaking out from the vehicle. I have not idea how many times i have called them but nobody responded properly.
Still i have not got a technician details. Such a poor customer service i am receiving in a state of emergency. Even my vehicle covers under warranty....
Complaint comments  Read comments [2]Complaint category Car Service Centers

Tata Motors — one of your agents

 Ektakushwaha on Aug 6, 2018
Mr vishal working at your moradabad branch has been contacted at least 10 times to request him to tell the closure amount of the loan but he did not corporate at all. Sorry to say the services and co-operation of your staff here is pathetic. A stringent action should be undertaken to set an example for the others so that a customer is not taken for granted. I have often heard about the working method of these agents and it has hardly been satisfactory....
Complaint comments  Read comments Complaint category Loans

TATA Motor — warranty period camplan

 Deepakpawar on Aug 4, 2018
माझे नाव ज्योती दीपक पवार असुन. माझी कार टाटा झेस्ट पेट्रोल असुन तिचा नंबर MH 07 AB 0289 असुन गाडीची वाँरंटी २४/७/१८ ला संपली पण एक्सटेंडेड वाँरंटी चालू आहे.
*मुद्दा असाकी* माझ्या गाडी ची काचवरखाली करायची केबल तुटली, मी दी.२५/०६/२०१८ ला युनिटी...
Complaint comments  Read comments [2]Complaint category Car Dealers

Tata Motors — I m complaining about my mileage problem

 Nikhilkumar 2708 on Aug 2, 2018
Hello
My self nikhil kumar and last year i buy tata tiago from basudev auto hazaribagh jharkhand. Car performance was best in 1 year. Company emplyoee ask before buying that i will gave you the best service as compared to other company.
First and second servicing of my car was good but during 3rd servicing mobil and filter was changed by company. But after serivicing mileage of my car decrease suddenly.
Before 3rd servicing my mileage was 19_20km/l but after, mileage was 15.5km/l.
And also there were one more problem that when we start the engine the car will vibrate...
Complaint comments  Read comments Complaint category Car Service Centers

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