Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 16%
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2124
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
16%
Complaints
2124
Pending
42
Resolved
313
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Tata Motors Complaints & Reviews

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Tata Motors — sells manager was not taking my query seriously at balaji motors rampur up

 kundari pundari on Oct 15, 2018
I went to balaji motors rampur up on 14.10.2018 for the query of tata zest diesal. The sells manager kept me waiting for an hour approxy but he did not take my query seriously. He was not paying attention towards me. I asked him again and again but he did not pay any attention. If he is so irresponsible at the time of booking what his behaviour would be after that. He should apologise otherwise i will think about dzire or amage available in the market. These type of employees need to change their behaviour or they will damage the reputation of tata motors also. He should apologise otherwise neither...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — spare not available

 Chikku T Kurian on Oct 13, 2018
Sir, i want rear mudflap pvc set of 2 of tata safari dicor urgently... Due to heavy rain i need to fix it. I enquired several service centers about this for the last 2 months after flood, but no body should have it in stock.. If you are able to send me the spare via courrier i wil mail you my address.. Kindly resolve this problem by sending me mudflaps via courrier or post... Please mention your mail id.

Thankyou

Chikku :-[protected]...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — unwarranted cost for temporary registration

 Somenath Banerjee1952 on Oct 13, 2018
M/s. Banerjee automobiles, asansol, sold me a car tiago bearing chasis no. Mat626201jkh74453 on 07/10/2018 and delivered the car at my house. But did not provide me any exchange bonus against exchange my nano cx car of 2013. Moreover they charged me rs. 5, 000/- extra as temporary registration fee. Why? When i am purchasing a new car from a dealer of tata motors in exchange of an old tata car, how they can charge me any amount as temp. Reg.in addition to fees for permanent registration? Neither any scratch card nor any foot mat has provided in spite of commitment by mr. Tulsi prasad shaw, who dealt...
Complaint comments  Read comments [2]Complaint category Car Dealers

TATA Motor — complaint regarding warranty : tata tiago xm 1.05rtq bs4

 S R Saini on Oct 13, 2018
Dear team

I buy tata tiago xm 1.05rtq bs4 i n feb 2018.in sept car running with 10000km where front right side tyre creak so i visit your dealer shree shyam tata moters who decline the warranty and said that tyres are from our 3rd party bridgestone product so we dont have warranty. And they decline the same.

As i am also a service man so i know what about warranty and service. Your tyre creak as i know when i running car 250km and stop when i wakeup early morning the tyre fush there no vacume and see that tyre creack..

I want to replace the tyre other...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Tata Motors — service problem

 Rahman Ali on Oct 12, 2018
Mai mohd waqar, meri gadi ka number hai up-78/ex-9631, iski service mai 3 baar se rooma service centre kanpur me kra rha hu, lekin wo kabhi ek baar me service karke nahi de rahe hain aur to aur waranty me rakhi hui cheejo ko badal nahi rahe aur dalane k liye kaho to uke paise mang rhe hain, meri gadi ki service proper nahi kar rahe hain manager se complaint karne per bhi koi sunwai nhi ho rahi hai....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — about my new tiago xz bought in dec 2017

 Moonis Rahman on Oct 11, 2018
I bought tata tiago xz in dec 2017 and very sorry to inform that my car is giving me trouble right after 5k kilometers travelled. One of the rhs front shocker broke which i got replaced from the service centre the very second one ie lhs front shocker broke before 14k drive which i got replaced today. The ac of the car often gives me trouble which i get repaired twice. Previously from the ac vent was choked and small small chunks of dirty black ice came out from the vent onto my body. Never encountered this kind of things before as i do have my swift dezire 2010 model but never gave such kind of...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — millage

 vivekluthra on Oct 11, 2018
My complain when addressed was not resolved as they can not do anything with the mechanism as it is all computerised.
If mileage is very poor, that is what will be.
If want better mileage, then shift and drive only in highways with speed of 40 to 50 kmph, which is ridicules.
I don't know how was my previous complain resolved without providing a solution and justifying the poor mileage of less than 10 km/lt which the vehicle gives against big claims of high mileage 16km/lt in town driving....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — car service par paise mangne bavat

 Prem Sharma Arjun on Oct 11, 2018
Aapke service centre mein kisi prakar ka response nahi mila car servicing or mujhse paise ki gyi gadi bar band hona
Geyr atkna car chalte chalte band hona insaf kaam ka mujh se paise mangna premante karoge toh aapka kaam hoga mairi new car h sold car hh first servicing first servicing me ye baat batayi thi maine
Uske baad nahi kaam nahi huwa aur hum se paise ki maang karna...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — delay and negligence of maintenance of urgent complaint of my car

 Chikku T Kurian on Oct 10, 2018
Sir

I am using tata safari dicor kl27- a-2545 for last 10 years, last month the car is showing a missing problem and the service lights are engaged on the instrument cluster. I approached my nearest tata service center focuz motors thekkemala, pathanamthitta, kerala, 689654. I contacted mr. Nelson and sreejith who were handling the service supervisions and they told me to come for the check. I reached there and discussed them about the complaint. This complaint is causing control valve failure in my first injector and i repaired it twice in bc diesels. Without getting the availablity...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — car sold with inferior quality and manufacturing defects

 Santhosh Gurudeep Singh J on Oct 10, 2018
To start with, I had coolant and Electrical issues as soon as the car was delivered. I also got an annoying "Thud" sound from the Boot area in the back while braking the vehicle and also while driving it over the bumps and broken roads.
I can also hear the sloshing of the Fuel in the rear while driving when the windows are completely closed which makes me question the quality of the materials used for sound insulation inside the cabin. Even the Alto doesn't have this particular issue and did not quite expect from an SUV which costs around 14 lakhs on road.
I'm also noticing the wobble...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — requirment of tata zest alloy wheel 18 spoke

 Anilgrane on Oct 10, 2018
Respected sir,

I have purchased tata zest xt (Top model) in jan. 2015 from pandit auto pimpri pune with reg. No. Mh 14 eu 0548, in oct 2016 one of alloy wheel (18 spoke) was damaged and immediately i approached to pandit auto pimpri pune to provide me new alloy wheel (18 spoke) and even if repeatedly request made from oct 16 proper response not received from them and always told by them that the said alloy wheel is not available in stock and will be intimated after available of the same. However in july 2017 i approached to panchajanya auto pune since july 2017 they also told the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — new indigo ecs continuous faults

 Kannan247 on Oct 9, 2018
A commercial new car indigo ecs, in 4 months timing belt fault, 8 days in service center to rectify, in 10 month dynamo fault and many other complaints. Now car is tafe coimbatore for past 1.5 years and no solution... Incident happened before a chennai person had a complaint for his 10 new cars which came in media also. Till today issues continues. Tafe coimbatore..

Kannan
Coimbatore...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — bad service and not solve my turck problems

 Wishkarma on Oct 9, 2018
I am vinod kumar form jind haryana.

I buy a tata truck 2518 bs4 in august 2018 from daisy motor prt. Ltd hissar. After complete body making work than began on road. We faced  some problems in my tata truck 

The truck jam on road in running time.

Brake leathers jam and abrasion with drums because for that hit generate in tyres.

When i buy turck your company dealer tell me truck fuel average near about 4.5k. M/litre but it not more than 2.5k. M/litre.

I made contect several many time on company toll free no.[protected]  
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — suspension issues of my nexon from date of purchase

 Nikhil Khandve on Oct 9, 2018
I m facing suspension issue from start and cudnt get solution yet from ur concorde service center tathawde pune. There is zero suspension from my nexon mh12 qf7105.. Please help to resolve my issue due to which i cudnt get relif while driving. Continuesly it's shaking on highway which is no acceptable by consumers because other cars give smoothe suspension n we by keeping trust on tata we r facing this issue which is not solve since 6 month so pls do d needful n solve my issue...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — wobbling in 2nd... slow speed

 Akhil M K on Oct 8, 2018
Wobbling in 2nd slow speed
I am experiencing jerking problem with tata nexon xm. I have visited tata service center regarding it for 4 times. I complained about it on their provided app. Still no solution. And today, while driving to pune, the acceleration failed suddenly. Car didn't accelerated even after pressing the pedal 4-5 times. It was very risky, disappointing and embarrassing while driving with my relatives.
Overall, very frustrating performance by tata nexon. I trusted tata, but now i'm so much disappointed. I want my car replaced or money back. Help me am waiting...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — nexon sometimes gives jerks and doesn't respond to acceleration

 Apurv Taran Jain on Oct 8, 2018
I purchased my first car in the month of may 2018. Tata Nexon xm model. The first experience of the drive was seemingly smooth and comfortable. After a period of 2 weeks, the car started giving jerks in middle of driving. First I thought this to be some sort of technical glitch, but then it happened occasionally. On a later juncture, I went to Jabalpur. The jerks were continues and after 200 KMS the vehicle was on the verge of shutting down. A yellow meter indicating repairs blinked on the meter and the options of economy, sport and city were automatically shut down. I called down the tata support...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — regarding service station.

 TRajendra on Oct 7, 2018
I have purchased a Tiago in October 16 since then it is followed by my 10 friends buying 8 Tiago n 2 tigor but as per your assurance there is no service station in our midc n government colony area though u opened ur sale department.we annoyed with ur response. I tell you that in boisar Maharashtra there is every motors service station rather than Tata motors decreases ur 20 % sell in such big market.kindlyfocus on this issue to boost ur sell in responsive market....
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — variation in demo car shown and the actual car given

 sameer duraphe on Oct 6, 2018
We were shown a demo car (Xza+ variant) with many features, the handbook also mentions all these features, but the car does not have them. The features deleted are as under rear fog lamp, rear charging point, rear camera display while driving, sensor switches on central console etc. We booked the particular version because it had all these features shown in the demo car. You showed one car varient and gave a different version without informing anything to us while delivering the vehicle. This actually is unacceptable and unprofessional and almost like a fraud....
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — tata nexon xz plus petrol

 Sunil Chalotra on Oct 5, 2018
Heavy vibration on cluth pedal during driving, but even more during ac on.. 1st service done in visakhapatnam, i given the complaint, but it doesn't rectified, the vibration is very irritating and even feel very uneasy and pain on my left foot... Its a new car but still not been good for driving... Will it be rectified.. I am an central government officer on posting to visakhapatnam....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — complain about tata motors finance limited (andheri east).

 Bijoy Joseph on Oct 5, 2018
My car number is mh02cr7659 i have never ever defaulted a payment. Last month tata finance had submitted 2 bills to citi bank. One on 1st as usual and one on 10th that was unusual. I never have an amount that bounced past 2 and half year have been paying. 15375 still these cheats last month did twice the transaction. I have an account with citi bank they are witness to this i have my call recordings with citi bank i was charged 350 which got reversed by the bank point it is effecting my credit standing that is what i am fighting against. Also they are harassing me with a charge of 16400 first it...
Complaint comments  Read comments Complaint category Business & Finances

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