Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 32%
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2832
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
32%
Complaints
2832
Pending
55
Resolved
897
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Tata Motors Complaints & Reviews

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Tata Motors — attempted fraud on customer booking a 2019 nexon (d),silver,xz+ car on 8.10.19 from concorde motors.

 HP on Oct 21, 2019
On 8, 10.19, we visited the Concorde Showroom in Malad-W.We saw a light colored single tone Nexon, liked it, were told that this was a Silver, diesel, XZ+ model & paid the booking amount by cheque.Next day, for the ex-CSDI purchase, the full amount was remitted through RTGS with the confirmation of the delivery by 17/19 Oct 19 by the Concorde executives.
Subsequently, we were informed that no Silver Nexon was readily available, and that the Car seen in the show-room on 8/10 was actually a Petrol car, and, wrongly stated as a 'diesel'!We were then offered a car of 2018 FEB model, lying un-sold,...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — not satisfied with tata motor service

 laksh2050 on Oct 20, 2019
Dear sir/mam,
This is regarding my tata nexon that was sent to harton motors gurgaon to replace its music system side frame which was crack due to sun heat and still in warranty (Tata nexon with registration number (Hr 76 d 5280). This complaint raised by me in the month of may-2019
But still no rectification from both harton motors gurgaon and tata motors. I raised my complaint so many time to tata car customer care only they given commitment but no rectification yet.
First of all i would like to tell you that i had purchased my car from arya motors (Gurgaon) as recommended...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — change sar name in my r. c

 Dilip jayswal on Oct 19, 2019
Sir plz i requst that. Mere pass tata nexon he jo mene 7 may 2019 ko li thi. Mujhe meri gaadi ki r. C me mistake mili. Jise me 6 mahine se yash moters tata. Rajasthan bhilwara ke chakkar kaat raha hu. Per mujhe meri r. C me chenj nahi diya ja raha he. Mene mere sabhi doc. Sahi diye. Gadi ka bil bhi sahi naam se aaya he but r. C me chenj he. Plz meri complen note kijiye. Gadi ki r. C sahi nahi hone ke laran me kahi bahar nahi ja pa raha so plz solv my prob...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — tata nano insurance

 jiaul1996 on Oct 19, 2019
Respected authority,
I was buying a tata nano car in the year 2013 from tata motors dealer abhishek motors, and at that time the car was on offer and 3 years insurance free, but when 1 year's insurance expired and and i visited to dealer to collecte the 2 years insurance, they always replied that insurance not come to our dealer, and i reached them lots of time but they never helped me, and the car was on finance from tata motors finance ltd. But one day the car was facing an accident with truck and person expired, now court penal us almost 4 lakhs, now who will pay the money, i also pay...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Tata Motors — amc issue

 Dereddygiri on Oct 18, 2019
Hello Tata Motors,

I have purchased, TATA NEXON XZA+ on March 29th at TATA PLANET showroom, outer ring road, Bangalore.

I have paid 3 years of AMC at the time of purchase itself and showroom not tagged. After multiple follow ups they have tagged wrongly 2 years of AMC and as I checked with them they realised their mistake and aggreed to change. So they have cancelled the 2 years AMC and still they have not tagged the requested 3 years AMC yet.

I have followed them multiple times and also created multiple complaints in TMSC APP but no use still my issue...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — battery failure in 1.8 years.

 Ishan Chauhan on Oct 18, 2019
I bought tata tiago xm in november 2017, and i got baatrry issue in august 2018. Suddenly car was giving sound of tak tak tak on start. Then i called tata agency in mohali. They told that there is only 1.5 yrs of warranty on batteries. Then on other day i called in same agency but in other department i. E, store department. The guy told me that there is a warranty of 2 yrs. I was happy that atleat battery got failed in warranty period then he gave me surprise when he told me that warranty gets counted from manufacturing date. I was surprised. My car got manufactured in feb 2017. He told me that...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — tata nexon xz+ bought on 8th oct 2019 having central locking problem as well headlight issues also front right side suspension is having issues

 sachin1555 on Oct 17, 2019
I have bought tata nexon xza+ on 8th oct 2019. The day i bought the vehicle i observed both the headlights are having moisture, i captured some photos and the next day i got a call from tata motors for feedback. I did raise this concern and they gave me a number of gm concorde motors tathavade. I went there and upon inspecting the vehicle the person asked me to observe the same thing for a day or two and immediately come back if the same problem occurs again. After 2 days i observed the same thing and again went to concorde, they raised a request for new headlight assembly and assured me that i...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — service center and showroom closed

 amitssomani on Oct 16, 2019
Dear sir,
We have purchased tata tigor xt petrol (Gj15 cg 4518) on 15/08/17 at vapi (Gujrat), we also paid for a protect to promise plan of five years, recently tata motors show room and service center got shut down some days ago, kindly just tell me now where i will give my car to service and what about our protect to promise plan??
Kindly help me....
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — car breakdown tata nexon

 [email protected] on Oct 16, 2019
I bout new car tata nexon mh12 rf 4975, first of all the color options were not provided, then they got the car from delhi which was driven 1400 km as they got it by road, the reason they gave is they cannot get single car in truck as it a cost to them.
The worst part is car is driven just 13750 km and it broke down at the middle of the road early morning, it took 4 hours for the emergency department to arrange a towing van, then they found out that the clutch cylinder is damaged due to which the car broke down, it also damaged the clutch plate, pressure plate and flywheel. They said only...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — tata hexa ac problem

 Saurabhjain84 on Oct 14, 2019
I own a tata hexa xta model (June 2017). After few months the ac of the car started showing problem. I asked many times (Litterally on every service) to check for problem at tata sonipat dealership i. E. Swan motors, but they say its fine and these days its very hot so may be. Now it has stopped working and they didnt have a clue why. I am seriously fed up the service by tata dealers. Please help me....
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Tata Motors — defective piece tata harrier

 I kant jha on Oct 13, 2019
Tata harrier chasis no mat631111kpb52388 and engine no [protected] buyer sarwan kumar jha is hereby suffering very-very problems due to a burning issues or 40 times went to danapur workshop for repairing but not found real problem yet now.
Hence you are requested please solve as very important and urgent matter.
Your faithfully
I. K. Jha mob [protected]
[protected]....
Complaint comments  Read comments [2]Complaint category Car Service Centers

Tata Motors — harrier rc

 yuvi55 on Oct 12, 2019
I bought tata harrier in may 2019 from sandhu motors pathankot, punjab (Pb 07 ay 5555).. Till now i didn't got the rc of the vihicle from the dealership... Full payment for the rc has been made on the day of delivery itself i. E may 2019... Now no one pick the call from the dealership and i didn't got any postive response from them... I trusted tata by putting such a huge amount on the vehicle but i m being harassed by the dealership from last 6 months......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — regarding failure to provide assistance

 Julian Biju on Oct 12, 2019
Sir,
This is to bring your kind attention regarding the failure to provide assistance by tata motors/authorized service centre. Yesterday my wife who was using kl-19-h-5795 tata nano xta, which had hardly clocked 6500km, had an unfortunate incidence of road side break down in nangiarkulangara haripad, alapuzha, kerala at 5.30 pm. On contacting the authorized service station focus thookulam, alapuzha, hardly 28 km from break down point, provided a toll free number for road side assistance. On contacting the number assurance was given for road side assistance, which was followed by an manned...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — I'm complaining about your customer satisfaction

 Arun Sokkaraj on Oct 12, 2019
I'm arun from karaikal (Pondicherry state). I have buy a new tata harrier in karaikal (Schakralaiya motors) in june 6, i have noticed small peel off in below the infotainment system, immediately i have make a call to showroom manger and informed it and send him a picture and they said ok sir we will replace it by warranty, this is held on june 7 (Next day of my purchase). And every weekend i have make a call and intimating them, finally they make a call to me and they said the spares are came sir, you come to pondicherry and replace it. Then i am going to pondicherry it's nearly 150kms apart from...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — I want my refund money which I paid for the jobs

 Taib67890 on Oct 11, 2019
I have applied jobs on quikr so i get a mail that my cv has been selected on tata motors as a supervisor then one madam has call me and tell me that u get a 2 telephonic interview if you pass on this u will get a job then the call comes and she ask me some question i gave the answer and she said your are selected after the call suman madam call me and tell me that you have to pay 1150 for the uniform so i am not agree with her i ask for offer letter so she send mein a offer letter of tata motors which looks like original so i trust on her and pay the money she tells me to wait for 3 days after 3...
Complaint comments  Read comments [1]Complaint category Job & Career

Tata Motors — I'm complaining about fake interview call from tata motors services

 K Nikki on Oct 10, 2019
Today i got a call from naukri.com about job that is my resume is shortlisted for tata motors company. They tld to pay first 2500 for reference id for interview. Around 1.30 i got call from hr in tata motors as he told, he asked to pay amount 6800 for bond certificate. They told money will be refunded if i gt selected. But no money. Is refunded, i have lost money. I need to get my money back please. Im trying to call them it is coming swtich off.....
Complaint comments  Read comments Complaint category Education

Tata Motors — regarding complaint ref. no. 1-123292003593.

 ROYAL OFFICIAL on Oct 10, 2019
Dear tata motos, i was raised my concern to your call center & i m doing complain regarding parts & services which has been provided by you & your work shop. Mmy vehicle is in korba shivam motors since 15 days ago & still parts not available. Pl do something asap.

{from: shailendra singh bhadauriya [mailto:[protected]@royal-group.co.in]
Sent: monday, october 07, 2019 7:32 pm
To: 'service shivam'
Cc: 'satya soni'; '[protected]@tatamotors.com'
Subject: re: regarding complaint ref. No.[protected].

Dear malti ji,
First of all,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — legal notice

 anupsharan on Oct 9, 2019
Sir, i am having a tata nano twist car bearing no. Br 11h 4894. Since last few months my said car is being over heated and temprature alarm blows continously just after running about 10 km. Resultant which it can not move further. After the engine cools down then only it starts and again after few minutes or run about 2-3 km same problem occurs. Said car was brought to your service center m/s r. K. L. Motors. Gida. Gorakhpur. Spark plug, high tension cable, oxygen sensor (Lambada sensor), coolent temperature sensor, turbo repair parts (Radiator flush), have been replaced at your said service center....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — tata hexa air condition problem

 talktodk on Oct 9, 2019
I bought tata hexa in oct17 and after some time, air-condition creating cooling problem. I went to authorised tata service station and complaint they checked air-condition gas and even the grill temperature and said its fine and no problem. But problem started again after some time.

Recently, i went for regular servicing to tata authorised service station and after servicing my hexa air-condition started giving hot air and this was happen in front of service supervisors. They checked the gas again and grill temperature as earlier. It was find for next 15 mins. I came of the station...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — tata tiago.bonet heat consuming mat.

 Ram Ambhore on Oct 9, 2019
I have taken delivery of tiago xzo on 30.09.2019 at bafna motors nanded. Maharashtra. After delivery i found that the heat consuming bonet mat is not fitted inside the bonet, due to which bonet is heating very soon and high and which may affect to colour in future. When i asked about answer received that company has stopped to provide this recently. I have checked other tiago cars which are fitted with bonet mat. So please make an arrangement to provide or fit bonet mat as early as possible....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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