Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 1%
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1789
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:
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Customer satisfaction rating
1%
Complaints
1789
Pending
0
Resolved
19
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tata Motors Complaints & Reviews

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Tata Motors — my no 9999847427 problem with dhara motors

 Prem!! on Jan 19, 2018
There is worst experience going on with tata.. I have booked car on 6th jan tiago xz silver color petrol from dhara motors hajipur bihar, dealer has committed free insurance.. But after 6 -7 days after asking the details of delivery they denied that no insurance free now, then i have changed the model to diesel and booked on 12th jan 2108, now it has been 7 days and dealer is unable to provide information about the delivery of vehicle.. Even after calling multiple times.. Now i m regretting my decision to take car from tata.. This is my last try.. Pls look into the matter!!...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — i'm complaining against bd motors, wb (dealer of tata motors)

 Souvik95 on Jan 19, 2018
I am souvik kundu. From burdwan west bengal. We bought a new tata tiago xm car from bd motors, burdwan. West bengal. Last week of october, 2017. Still we did not get the car number plate. The main complain is we have installed all the accessories from bd motors. But they didn't give any receipt. They told us during our first service of the car they will give our receipt. Actually they are afraid of giving receipt. They have taken excessive money than the actual price. (For back cam and monitor they have taken 6.5k but the market price is 3k). I would register a complain against gm of bd motors....
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — tata tiago xt 1.2

 Alokukki on Jan 18, 2018
Dear sir my self Alok Kumar from kanpur up .I purchased a car month of September 2017 .. during drive I found a problem of indicator left side it is missing indicator on left turn . during drive I faced accident two time and injard car bonat nd left side mirror also on road because of left indicator not working some time probably .I complent in service center two time . But he didn't find the problem one time he has changed the indicator handle now I facing the problem both side indicator not working and parking was also missing nobody contact me for this facing this problem. Many time because of...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — complaint about undervalue tax invoice provided by concorde motors malad west dealer

 Omkar Savant on Jan 18, 2018
Hi Team,

This complaint is regarding the issue with Tax Invoice provided by Concorde Motors Malad West showroom and sales executive Anand Sawant Against purchase of Vehicle
Tata Taigo XT Petrol model with registration number MH-47-AB-1540 .and register against owner Omkar Prakash Savant
The invoice soft copy provided by exceutive after almost 24 days after the invoice date is for Rs.4, 18, 732.00 whereas the Ex-Showroom cost for the car is RS.4, 48, 807.00.which means invoice is incorrect also the proforma invoice which was submitted to HDFC bank for loan application...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — mileage short problem for "tata tiago"

 Sidharth t.p on Jan 17, 2018
I bought a tata tiago car in the month of december and did my first service this month.
From the day 1, i am facing the problem of mileage shortage for the car and when complained the dealer said will be better after the 1st service but nothing happened instead the mileage dropped again.
When comparing with the same car bought by my friend during the same time, this car's fuel consumption is just double which is so unbearable.
I demand a compensation for the loss that i faced due to this issue.
And also request to get the problem solved....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — worst team.. worst showroom.. worst service in kht tata motors domlur branch bangalore

 mann_substance on Jan 16, 2018
Worst service of kht tata motors domlur branch. For these people we are avoiding to buy indian brands. They are shameless. They are non cooperative. Starting from sales person to the manager all are fraud. They will promise of so many things but then they will not act upon on single thing. You need to call them again and again for your purchase. Even after you have provided the total amount they will not deliver your car. They are super cheaters. Beware of these guys named charan (Sales person), parker (Sales mgr), karthik (Branch mgr) and last but not the least arun (Finance person). All these...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — booking amount refund of tata nexon delayed

 anurag_amans on Jan 16, 2018
I have done cancellation of tata nexon on 5th dec 2017.
More than one month has passed and tata motoras dealer conconrde mototrs, delhi has not refunded me 11, 000 inspite of several reminders.

Territory sales mamager nayan goyal is irrsponsible and highly inefficient, he is ineffective and ruinung image of tata in market.

I have talked to him but has no clue about the problem.

My booking details are:reference id:[protected].

Model nexon (D) xt
Colour moroccan blue
Web ref no. Tata[protected]
Amount paid...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — tata tigor 1.2 (o) p

 Ashwani Saxena Amar Ujala on Jan 16, 2018
I am ashwani saxena from kanpur (U. P.). I planned to purchase tata tigor 1.2 (O) p in september. I was assured to deliver the vehicle in september 21 but they could not deliver on that day. After that i was told to get the vehicle in september 22 (Navraatri) by 05:00 pm but they delivered the vehicle at 11:00 pm in a very pathetic & rough condition without mud flaps, cleaning, mats or any accessories as they told the reason of stock transfer from lucknow. There was a dent in car, gap was there between bumper & headlight. Committed accessories were not in proper condition. Dealer asked me to provide...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — showroom service

 Ranganath K on Jan 15, 2018
Had enquired about hexa in exchange wit renault duster. I have 2 things to say,
1) the date of enquiry was 31/dec/2017 and the executive who came (Puneeth from urs lars mysore) has not responded till date and when we tried following up we have received a rude and unprofessional response which was not expected from people of tata motors.

2) there was some other third-party for valuation and has undervalued the vehicle.
Customers trust these sales guys and ask them for a price to sell of their cars if these sales people start cheating the customers and the company for...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — regarding tata hexa

 patelashok235 on Jan 15, 2018
As we buy the tata hexa xe model we

Before buying it
They was told that sensors will get in accessories
And now they told that that will not come as power is not be distributed

On the other hand tata hexa is suv model it is having a power distribution to sensors!!!

I really dissatisfied regarding this

They didnt inform before buying this

It was better to buy an another car instead of investing in this car...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Tata Motors — reg cashback offers

 srinibsnl on Jan 14, 2018
I am t. Srinivasan from madurai. I purchased a tata zest vehicle last year feb-17
Because of i am statisfied with this vehicle i have told about tata vehicles to my friends circle. One of my friend mr. R. Ramdoss who purchased a vehicle tata tigor in the month of january-18 at chima motors madurai. I went with him to book vehicle and take delivery. He told at the time of booking and taking delivery only becuase of me he is purchasing tata vehicle and he told to chima motors that i have explained about tata motors more than show room personal. At this juncture my question is whether i am eligible...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — battery prob in new car

 Deep1504 on Jan 14, 2018
I have purchased new tata indigo just a month back and its battery starting troubling.
Ever time when i call at customer care. I never get any positive response.
Im very disappointed with tata motors.
This is my first tata car and my experience is really very bad and i never suggest anyone to buy tata.
I get is checked and found that the battery is defected and i m shocked that how the pdi team give cleareance to car for delivery if the battery was defected.
Deepinder singh
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — enquiry if the offer letter is fake or not

 shubham1357 on Jan 13, 2018
I've read many of the complaints related to tata motors fake interview. I also got an email first on 10 jan 2018 then i contacted on the no. Mentioned in mail named under rashi gupta hr head.
Then i gave telephonic interview in which i got selected as get. Then got a call from vikram sharma hr head for confirmation and security money 7000/-. After that i got a offer letter from tata motors for joining in pantnagar, uttarakhand.

Is it fake or real?
Please answer......
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — tata dealer aryaveer motors daryanganj delhi

 Naman007 on Jan 12, 2018
I booked a white color tigor xz (0) 2017 from aryaveer motors daryaganj delhi we had a deal and my expected delivery was 14 january. Now when my draft is ready they are not ready to deliver and are ignoring me. They are asking me for more money and also to deliver after 15-20 days more. Kindly look into the matter and try to solve as soon as possible....
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — irresponsible attitude

 Rubal.goyal on Jan 12, 2018
Sir,
I am very disappointed by the service provided by your dealer tayal motors, faridabad.

My tata zest car no. Hr51bh5014 was serviced on 02.01.2018.

While handing over the car i told the attendant about the noise in doors while driving.

When i took the delivery of my car what i see that same noise was still there and the attendant was so irresponsible that he even didn't care to reset the service blinker to the next 15000km. Also when i asked about why the noise not rectified, they gave me very great answer that"our denter is on leave today...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — refund of rs.5.50 lacs against purchase of faulty tata tiago

 mshafimir on Jan 12, 2018
Dated: 12/01/2017
Sub:- refund of rs 5.50 lacs against cost of tata tiago purchased from fairdeal motots srinagar having disastrous problem in steering.
Sir,
Apropos, i have honour to highlight the following facts regarding the issue which i am facing for last 6 months for none of my faults.
That i had purchased tata tiago xz petrol having engine no. Revtrn02ntyk29599 and chassis no. Mat626281gkn47198 from your dealer fairdeal motors and workshop parimopra srinagar 190017 kashmir j&k on[protected] against the cost of rs 5, 15, 822/=
That in the month of august...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — tata tiago car tyre reg no ch01 bj 0753

 Dilip734340 on Jan 11, 2018
Sir puschased a car tata tiago xz on 27 oct 16 which reg no is ch01 bj0753, this car frony wheel tyre is bulging out by out side near rim, which is totally material failure, kindly look after this matter to ckeck with the tyre which belongs to ceat compony. This car has run only 6 kms till date. I am a defence personal and presentaly this car is in chennai....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — tiago car bill

 Ram2ndhiman on Jan 11, 2018
This is Rashpal Singh, I bought a tata tiago XT car on 1st january, 2018. from Berkeley TATA Motors Industrial area, Phase 1 chandigarh . We have paid them 4, 50, 000 for the car, but the bills were provided very late for it and is of lesser amount than the payed money i.e., 4, 30, 085. other than this a bill of logistics charges of 6500 was given along with the bill of 500 for temporary number and number plate . we were told that we shall be provided with free accessory of worth rs 6000, an extended warrenty of 6000, and discount of 3000 for corporate . total discount that we have received till...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — rc not received after one month after full payment

 amitz on Jan 9, 2018
I bought a tata nexon on 22.11.2017.. The sales guy whose name was babon basak took the entire amount 54000 of rc at the dealer. But didnt gave me the money recipt on the date of purchase n after few days i came to know he wisked with the rc amount.. Till now i have not received my reg. No. I hv complained everywhere​ bt the dealer is saying tat if they catch the culprit only then we wl recive our money. Is this only what tata is capable of giving their customers... Seriously ur services sucks... I know only one thing i need my registration certificate as soon as possible dot know how...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — unsatisfactory service under accident policy and damage of back door by careless company staff

 rkgehlot on Jan 9, 2018
Sir i have given my vehicle no rj 22 ua2655 on[protected] after i met an accident on 24th morning. I came from pali to jodhpur to deposit vehile to make it ok under insurance.
On 2-1-18 at 12.35 i got amount rs178447 to be deposited on whatsapp of mr jha (Veerprabhu jodhpur).
On 3-1-18 i have given cheque of the amount to mr ravi at tata outlet pali.
I got message from mr jha... Gadi ok at 17.08 on 6-1-18 on whatsapp by mr jha.
On 8-1-18 i went from pali to jodhpur m/s veer prabhu to collect vehicle at about 12 am. I set there till 3.30 pm and i was given vehicle at...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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