Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 1%
Submit a Complaint

Tata Motors Customer Care

Tata Motors Limited

20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai City District
India - 400013

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tata Motors related photos (146)

Complaints with pictures are more trusted and informative    View all

Tata Motors Complaints & Reviews

Sort by:

Tata Motors — Regarding servicing.

 vijindira on May 26, 2017
Please donot treat it as complaint but a feedback for improvement. Car No CH 01 AS 0609 handed over to Panchkula Automobiles on 08/05/2017. There was a claim also. It was handed over back on 14/05/2017 after almost a lot of argument on 12/05/2017. On 12/05/2017 I told Mr. Amit and Mr.Lalit that I can not wait any more an want my car back on 14/05, in what ever condition it is. Both your executives promised over mobile that you will get back your car on 14/05/2017. On 14/05 upto 3.30 pm there was no communication from your dealer about the delivery. To make the things worse when I personally went...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Not happy purchasing indica V2 LX

 jayshree bane on May 26, 2017
We've bought new tata indica v2 lx - mh 48 f 3498 diesel. October 2016. We really dissatisfied with this purchase. I purchase only business purpose but car not given business only maintenance work. Many time servicing in concord motor but problem not solved. This car is warranty kindly replace this model / car plssssss. This is our request & not complaint. We're still waiting for that. If no response for our request, then we can't recommend tate reach to anyone, b'coz that bad impression is still murmuring our hearts....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Tata tiago - xz, 1.2, rt bsiv version car, - poor mileage i. e. 12-14 km per litre

 mbchenji@gmail.com on May 24, 2017
You have given wide publicity through dailies, brochures etc., mis representing that your vehicle tiago will cover 23.8 km mileage per liter petrol. Basing on your publicity having mis carried by your luring terms i purchased one tata tiago –xz, 1.2 – rtnbsiv version car bearing chassis no: mat 626281gkd11633, engine no: revtrno2dtyk05592 and regd no: ap03 bv 5132 and put in to use from the date of purchase i. E., on 27.05.2016. It is pain full to note that within a couple of days my experience proved futile and did not bare foot as it covered only a meager distance of 12-14 km per liter as...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Services from Tata motors workshop

 aneesh8323 on May 22, 2017
I given my vehicle for engine overall to RF Motors and after giving advance now 55 days are passed, now also they have not completed the work and not giving even a proper response. So I need to send a mail to MD and Board of Directors regarding the service issues and inefficiency of the company. So I need a call back or the concerned email IDs or I am ready to give my vehicle as a gift to the Tata Motors MD...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Tata zest car post sale service issue

 SS_1985 on May 22, 2017
I have bought tata zest XT petrol on 8th Oct 2016. Just after 10 days front right tyre air inlet nozzle was found leaking when I went for air pressure check. I had changed that one. Then I took my car to sagar motor, Noida from I bought car. There service manager had not listened to me and said it could be happen due to many reason and it is your fault.

After this I again visited to this show room and requested Service GM to look into this.On that time also they said me to contact Bridgestone tyre shopee.

Another issue for that I took my car three times to showroom...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — Ac issue with newly bought tata tiago

 Abhishek2460 on May 21, 2017
Hi team,

I have recently bought tata tiago petrol (Xza) just 20 days back (29-apr-2017) from tayal motors (Faridabad, haryana). Car was delivered on promised date and sales adviser were good. I just drove my new car from tata showroom to home and find issue with ac. Initially i thought i am missing something as a car new to me but later i find my car ac was tripping again and again. Next day i bring my car to same showroom service center.

Service adviser check the car and said issue with ac filter and he clean the filter and checked the car ac. He checked for few minutes...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — Horrible experience with Tata services

 Pragya Dhaka Shivran on May 19, 2017
Horrible experience with concord dairy circle.. I have given my car on 17th may 2017 for some scratch removing and today I was suppose to collect my car.. I went in evening 6 o clock and paid bill.. than I saw that there are some new small scratches on car right and a very big scratch on left side mirror and from front door till end and 2 dents. The manager named Chandra shekhar tried to convince me that they are from. Before and he tried to force me to take car delivery, I spoke to service boy that this scratch was there or not he couldn't say anything because I was right. Highly unprofessional...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Regarding cheating taxi return amount.

 aushik on May 19, 2017
Hi sir, i am nibedita priyadarsini, bought one tata indigo ecs before 4th month back from bharat motors @bhubaneswar, as per the executive, he committed me to return taxi return amount but as of now i could not get the amount and right now the manager playing with me. He is telling the executive who committed you right now he is not available. Its not possible to give you taxi return amount,
Kindly request you look into the issue and try to return back that amount to me.

Name : indigo ecs lx cr4

Vehicle no : od02aj0470

Bought date : february 2017...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Engine manufacturing issue - india 2015 company fitted cng

 Shray Kumar on May 18, 2017
Car Breakdown again and again from last 6 months.(21 months old car)

Points to Know

1. Car Model-2015 Indica Company Fitted CNG

2. On 2nd Day of car purchased petrol to cng conversion issue continues till now still same problem is going on.

3. From Dec, 2016 onwards an issue of car breakdown is continue to be happen within 5 to 25 days after car breakdown issue rectification or servicing

​4. All the times the service advisor changed fuel filter, tank cleanup and fresh fueling.

5. From last 6 months i visited...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Price transparency

 deeptigada1 on May 16, 2017
I show Ad in Mumbai mirror on 16th May about Tata Tiago. In the new paper price is 3.24 Lakh ex showroom dehli. So I asked Mumbai dealer to give me base rate of car in Mumbai. I asked him very basic model but he is giving me price very much higher without any bifurcation. I am really upset Tata company is giving ad in Mumbai they should atleast provide Mumbai price. Dealers are charging extraordinary . They are not providing real cost of each and every aspect....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Services and worker

 Sunny Patel's on May 11, 2017
My car is tiago gj-02-cg-3115 my car purchase in mehsana but not satisfied for me because falcon motors worker not ans for true my car gear housing not for available hear and long time i wait for parts. Not worry for this worker and services manaager. Plzzzz i request for u my car is repair and ac problem solve long time i complaint for falcon motors but not satisfied answering for me and my car is purshes for january 2017 not long time purchase for my car. Plzzzz fast answer and my problem solve. V. R. Patel...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Insurance regarding

 Mukesh Halpani on May 10, 2017
I gave my tata safari storme for accidental repair to sayar automotive pvt ltd, vellore, tamilnadu authorized service centre for all tata motors passenger vehicle on 12-01-2017. I told them for insurance claim for repairs of my accident vehicle ap-03-bk-9297. I purchased my vehicle under 3yrs free insurance policy offered by tata motors with tie-up from oriental insurance company. Due to some internal problems between tata motors & insurance company i am facing so many problems because of tata motors for not registering my claim for insurance.
I have send so many mails to tmfclaims@tatamotorsinsurancebrokers.com...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Tata Motors — Cheating dealership [Resolved]

 pranjal borah on May 10, 2017
I booked a tata tigor oz (Expression brown) with a booking amount of rupees 3000 at pragati motors at golaghat, assam a few days ago. About a week ago, one of the executives from that dealer informed me that the car is reaching golaghat in a few days. But yesterday another official reports me the fact that, the colour i chose is not available and may take another month or more for delivery, so he offered me the colour *copper dazzle*???. It has already been 20-25 days crossed. What i think is that the car i booked has been sold to another customer and they are taking extra more time to stick me...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — No action on complaints and very lax procedures at wasan motors

 Dilragh on May 8, 2017
On 2o April 2017 My car started Heating up. So I called the emergency contact number on the sticker on the windshield of my car. I got prompt response from Concorde Motors, Which is a Franchise of Tata Motors. They opened up the car (Nano: All the machinery is under the back seat). Checked for the cause and said the Coolant is exhausted. They were not carrying coolant (this happened on a roadside at Worli) and the mechanic Filled water instead and said everything is fine but try and fill coolant as soon as possible. I took the car straight to my home in Kandivali and my son then took the car to...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — Tata tiago petrol amt 1 month delay in delivery after payment

 forwebpages on May 8, 2017
I, augustine tharappel have done the full payment for a tata tiago petrol amt at kumaran automobiles, nagercoil on 4th april after they informed that the car is out for delivery.
Till today (8th may), the car has not been delivered as it is pending for registration at rto. The reason they say is that the tamilnadu transport commissioner has not approved the new amt design and hence car cannot be driven on road.
My grievance is that if the car has not been approved by the government in tamilnadu, why did tata motors take full payment from me. The emi and insurance for more than a month...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Complain regarding your company manufactured car indigo having registration no. Br-1 br 5218.

 Kshitij Aditya on May 6, 2017
Inviting kind reference to the subject i have to say you that i purchased indigo (Ecs-lx) sedan type in the year 20. The vehicle has covered the total distance of 27, 000km only during the years and during the period we have being facing troubles due to successive defects in the said vehicle. We are being compelled to rectify the defects in the nearest workshop of guinee motors situated at patliputra industrial area, patna. Our complain can be verified and co-related through the details and inventory of the said workshop. This is for your kind consideration and immediate action please.
Complaint comments  Read comments [2]Complaint category Car Dealers

Tata Motors — Not get extra offers of rs 7000 for govt. employees

 Chandraraj on May 6, 2017
Sir, I have purchased a new TATA Tiago XE deisel car on 29-10-2016 in my wife's name Smt. Parul Chauhan, who is Govt. teacher in Agra dist. I purchased car from Siyaram Motors Agra but said dealer not give me extra offers of rs7000/- which published in news papers approx 10 days before of purchase. I said to dealer and your sales executive lot of time but they denied about said advertisement, while in said advertisement it clearly mentioned that rs7000 extra offers for govt. employee and dealer names Ashok Auto Sales, Siyaram Motors and Nawal motors also printed.

So please consider...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Regarding the price of Tata tiago

 Vaibhav Vidhate on May 4, 2017
We have booked the car from jaika motors put Ltd last week and we found that the price difference between jaika motors chandrapur and Mac motors yawatmal is near about 40000 so we have canceled our booking but they are not giving our token amount ie 5000 and Manger of jaika motor is very unpolite.
And one thing they are selling their car by their comfortable amount not by companies comfortable amount.
I told that I m g9ing to complaint about they said go on....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — Super ace mint PB 04 V 0993 no spare parts in all Punjab workshop

 Lukesh Bhatia on May 2, 2017
I owner of mint pb 04 v 0993, exast cam shaft break by nayyar auto kotkapura in this workshop no mechanic & on telephone to asm naresh vehicle change to moga dada mortars moga. To last monday. By moga workshop head paramjeet written a letter to statification to our work job & no responsibility for any other parts or engine. Mb 9914000093 lukesh bhatia...
Complaint comments  Read comments Complaint category Business & Finances

Tata Motors — Truck no rj 52 ga 1310

 indra kumar agarwal on May 1, 2017
Dear sir,
We have purchase above truck from you. From starting battery is troubling a complaint was lodged. You sent at battery dealer gov ind marg near ganesh circle. He charged the battery instead of replacing it, problem not solved. Again battery started trouble. Again approached to govind marg distributor. He again charged the battery and hand our us. Now battery is again troubling truck is not starting.
We request you to plz replace the battery. It is also came in our notice that you have given us both the batteries having lesser plats and not appropriate. Plz do the needfull...
Complaint comments  Read comments [1]Complaint category Business & Finances

Recently Discussed

(0 minutes ago)
Reliance Tower
Approval of Reliance tower without the permission of the flat owner- residential premises
(5 minutes ago)
Rediff Shopping
Order canceled
(7 minutes ago)
Deal Club Sale
I didn't get refund of my order which is about 60$. its not an indian company, they deducted in dollars
(8 minutes ago)
Samsung India
Gas problem in freezer - no proper response from samsung

Featured Complaints