Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 24%
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COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
24%
Complaints
2410
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Resolved
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Tata Motors Complaints & Reviews

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Tata Motors — my gift and amazon reffral code has not given

 RS ENTERTAINMENT on Mar 18, 2019
Hello sir
I had purchased tiago xt petrol on 10 dec 18 on this purchasing a call and a msg also came in my mob. To collect a gift through showroom of rs 3000. But the showroom manager is strictly denied for that..
And i had also purchased tiago nrg petrol on 18 feb 19 ..on that they should give the reffral code to me. But now they denied the same thing..so...what should i do...
Car owner name : shri gopal sharma
Car showroom add : Mascot motors bulandshahr up...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — delivering the different vehicle.

 Alwaedison on Mar 18, 2019
Sir I have complained through your online complaint registration vide complaint number 1-[protected]. til;ll to date i didnt receive any reply . thereafter I gave several calls to customer care and no action is taken.
Sir, my complaint is that . I booked a nexon ZX+dual tone full option vehicle on 10/10/2018 after paying rs. 11000/ at Marina motors, pantheerankavu, calicut, kerala after test drive and seeing all the features. But later on I gone through the csd purchase on 20/10/218 and got an availability certificate of above mentioned vehicle from marine motors with engine number and chasis...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — check engine light.

 Winston Kennedy on Mar 17, 2019
Ok. So me and my family have travelled 650km so far in our trip. We went to shakleshpur for a trip, this is happening on our way back. Suddenly i notice the engine checklight glowing and the gear shift indicator showed 'f'.
I open the manual and find out that i am supposed to call the number which is in the back side of the manual. And then wat happened? They connected me to the road side assistance and they said no point in us coming there are no technicians as it is a sunday, so we won't be able to come pick up the vehicle.
[protected] this is the number from which i got the...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — for the fake offer letter from tata motors ltd.

 vedprakash1999 on Mar 17, 2019
I got a offer later from tata motors ltd i don't know it's fake or true they conducting with me a telephonic round interview and posting me in production department as a graduate engineer trainee at pune motors plant they ask me for money 5000/- charge for security amt.
I also paid the money rs5000/- and i resigned my current company for this job when it is fals it's totally lossing me please take a action for the confirmation....
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — defect found in both sided wear

 sureshsawant on Mar 16, 2019
Dear tata motor
My self suresh sawant, i have purchased tata sumo gold on 03.08.2018. After driving around, i have noticed the front both sided wear is defective. After that i visited to the showroom at auto industries goa pvt. Ltd, at nuvem but i had not got any response from there unethical behavior from the team, they are saying we are selling the vehicle and defect of vehicle we are not bothered. Then i visited again after one month that they had sent me to their service center @ v. N naik road, fatorda, margao. Service center have sent me to ceat limited but ceat limited is saying that...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — four wheeler service

 Tanki 22 on Mar 13, 2019
I owend tara hexa xm. Regn no is hp 38 f 0229.
My vehicle is in warranty period.. There is radiator leakage in my vehicle due to which all coolant drained every time. I had called many times nearest service centre but they are not responding...
I am not able to drive my vehicle as its engine getting hot.. Also rpm coution is on throughout...
Please lodge my complaint and do the needful at the earliest....
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — misleading in dealing car

 Simrann035 on Mar 12, 2019
I recently bought a tata tigor car from kosmo motors jalandhar. One of their dealing manager misguided me in accessories and took more money from me. Actually first their dealer said they include 3 things in accessories and then i took one more accessorie as a discount from them at that he asked me to give 1000rs, but i took it free from them as a discount. Now after two months when i knew that the item i took as discount, it was only 500....
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Tata Motors — overbilling and unethical business

 Anup Sukumar on Mar 12, 2019
This is anup sukumar, from hassan karnataka, i got my manza (Ka13 n 4063) serviced on 05/03/2019 at automatrix, hassan.
Other than general oil change service, i asked to change front lh & rh brake disc & pads & rh lower ball joint & to do wheel alignment (Without balancing), which is also evident in bill also,.
1. But if you observed job card its described as something else.
2.in final billing they have charged me rs.455 for just wheel alignment which usually gets done within rs.150-200 in any branded alignment centers who has state of the art equipment, attached the equipment...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Tata Motors — accident due to bad quality of tata tiago xm

 Narendra` kumar on Mar 12, 2019
Dear tata company,
Kind attention!!!

I have purchased tata tiago xm in april 2018 (Up20-be9575) which has completed 5467 km only.
Now this is to bring in your notice that i was travelling to local market mayur vihar phase-3 new delhi on 10 march 2019 around 11 am, while travelling on the road suddenly front left side tyre got burst and when i check the rim of the tyre also got damage (Even on the
Plane road, pics attached herewith fyr).
I tried to change the spare stepney with the damage tyre but it couldn't fit the rim due to some other damage...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — regards job vacancies

 S18t on Mar 13, 2019
Hello
I got a call from a recruiter said that they got my resume shortlisted from shine.com and told me that they have vacancies in tata motors for production post, after that I asked them that should they charge money they simply denied and told me to submit my I'd proot, CV and marksheet via mail to them for telephonic interview process.
Please let me know if anybody knows this is fake or what?
As per I know Tata motors won't recruits via this portals....
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — registration

 @gau#kant on Mar 12, 2019
I got tatat nrg one month ago but the dealer not given car registration number also he tell me one day two. And give responsible answer. The dealer name is yash raj motors muzaffarpur. Sir kindly resolve my query and i think tatat is name of trust which we give on it please kindly solve. The staff is not cooperating with on us on the matter of registration which we get to him....
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — complaint against aly tata palakkad kerala.

 Midhun nachle on Mar 12, 2019
Complaint against aly tata palakkad kerala.. They are not responding and irresponsible behaviour... I have already paid my down payment but their deal and responds is not satisfied.. Expecting a quick action for the deal... My complaint is they r not responding the call and they are not dealing good experience. Finally they are make a personal deal with me but also the deal is not responding...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — battery not replaced by company

 devesh.bhardwaj on Mar 11, 2019
I have purchased my car tata tiago from mascot tata on 18oct 2017. And its battery is not working properly from dec2018. I informed tata motors regarding this problem they refused to replace it... As much as i know from warranty card of the battery its guarantee/warranty period is 18months from the sale. They have my battery's warranty card, photostate copy of my car rc nd and rejection letter of battery also... Sir/mam plz help me n solve this problem.
Devesh bhardwaj...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — unauthorised seizing of vehicle, unnecessary charges and ill treatment of customer and customer rights

 judsy on Mar 11, 2019
We are a tata nexon customer bearing vehicle no. Tn07cm4134, which is purchase on jan 2018. Due to some business loss we were not able to make the payments in between which has been sorted out and the payments has been made regularly. We had a outstanding due of 2 month with is around 36, 000/- for which the vehicle was seized without any information or prior notification. This happened on 05.03.2019. But we have made a payment of 24, 000/- which they collected instead of rs.18413/- (Actual emi) on 20.02.2019. The act has been happened in 13 days from the last payment made which we feel is unwarranted...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Tata Motors — my taxi

 bhagwan singh khichi on Mar 11, 2019
7 दिन हो गए है शिकायत दर्ज कराए हुए लेकिन अभी तक कोई कार्यवाही नहीं हुई है आप कहें तो मै उपभोक्ता न्यायलय जाऊ क्या
7 दिन से परेशानी का सामना करना पड़ रहा है आपके जो कर्मचारी है वो सही ढंग से जवाब नहीं देते है फोन लगाने प पर फोन नहीं उठाते...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — reg: car damage during accident

 ashutoshsh shukla on Mar 11, 2019
To,
Tata motors
Sir,
It is to inform you that my car tata tiago xt up 61-ad-9707
Was damage during driving/accident dated 27.02.2019 then i was informed about accident to mr. Sumeet puneet automobile azamgarh u. P. And have one week time taken by mr. Sumeet for repairing the damages/resolove the car problem then i deposit my above mentioned car for repair to tata agency puneet automobile azamgarh according to earlier telephonic talk with mr. Sumeet. After deposit my car for repairing. Now at present he/mr. Sumeet saying about my car he is unable to repair/resolve...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — defective tata nexon xz+

 AnilKumar6589 on Mar 10, 2019
I have purchased tata nexon xz+ diesel from kamal and company bajaj nagar jaipur in jan-19. I'm 7th mar 19 i took my car for first service and reported following issue
1. Drop in pickup
2. Vibrating breaks at high speed
3. Android auto restarting automatically after every few minutes
4. Rattling sound from engine
5. Hollow roof causing tin like noise in rains which is very irritating
6. Central locking not responding sometime
7. Steering making rubber clinching sound
8. Jerk in clutch

They took my car for whole day at...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — tata bolt petrol xm

 Tataboltuser on Mar 9, 2019
Tata bolt petrol xm - registration - ka50 p1914 - vehicle purchased in may 2015 - barely driven 9500 kms.

Already multiple problems like cabin light not working and 1st gear engine stopping on incline or road bumps issues cropped up in the first 2 years of purchase.

Now the radiator fan has stopped working at 9, 500 kms due to which engine fumes are coming due to over heating. After spending lakhs of rupees on a tata car i requested them that the radiator fan issue should be resolved free of cost, since the radiator fan is a crucial part of the engine, which if fails...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — new tata nexon car lose power during pick up

 sanjaisaini on Mar 9, 2019
Hello,

I have purchased tata nexon xz+ (Diesel) before 1 week and only 200 km covered. I am facing problem with its engine. During pick up, car looses its power abruptly and give jerks for four-five times and then takes pickup once rpm crosses 2000 rpm. I observed this so many times. It is too risky while overtaking. I chosen this car as 1.6 ltr engine is considered to be good enough. But after seeing its performance for pick up, i am regretting for my decision....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — regarding my tiago repair

 parvathy gowthaman on Mar 8, 2019
We bought tiago from tata motors trivandrum in december 2017.. On oct 2018, our car met with an accident and was taken to tata motor service center.. On initial analysis they said it will take 1 month for the work to be completed.. Now it is march 2019 and still we haven't got our car back..

From my experience i would say the service provided is very pathetic.. Its been 5 months now.. Tata should provide a new car by now as a compensation for the time and money wasted in following up.....
Complaint comments  Read comments Complaint category Car Service Centers

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four wheeler service
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