Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 19%
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2227
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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555
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Customer satisfaction rating
19%
Complaints
2227
Pending
33
Resolved
411
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Tata Motors Complaints & Reviews

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Tata Motors — tiago music system not working

 Shrinivas Bijapur on Dec 18, 2018
I owned tiago just 7 months back & runs 5000 km. Now music system is completely shut off & not working,
I searched & found many similar cases uploaded by people in social media, & found temporary solution of battery -ve cable reinsert, but problem recurrence.
Now I loosing trust on TATA product, where I was feeling proud on the recent launches....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — car is in service center since 2nd december. till date replacement material not available

 Narendra Dhanajkar on Dec 17, 2018
Hi,

I have dropped my car on 2nd dec (Sunday) in concorde motors, tathawade, pune because my car met a small accident and right hand side of front bumper and headlight is broken.
Insurance surveyor has given approval, but till date material is not available. Supervisor is giving same answer whenever i call to know the status that, it will take another 3-4 days.

Today is 17th day and status of my car repair is same.

Vehicle number mh14 cx 1513

Hope the serious action will be taken against such organizations which play with company's...
Complaint comments  Read comments [2]Complaint category Car Service Centers

Tata Motors — fuel consumption is not upto the mark

 Nazir Anjum on Dec 16, 2018
The main complaint of tata nexion xm is no consumption as per your commitment. I am driving this car from last one year but the consumption is not more then 17 km. I think it is cheeting with costumers. The suspention of the car also need again and again attention as it loosen few nuts an d need tightning. Last 28 years i am driving the car but in so lettel time the floor voices disterbed me it is the 1st time. I have driven, maruti 800, alto 800, ford fista, sweeft desire, fat car, ambesdor, centro, so ples check it...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — rc paper not providing by mishra motors, shahjanahpur

 Sumant TEILMNP on Dec 16, 2018
I've purchased tata tiago xt on 17th september 2018 from mishra motors, shahjahanpur in the name of mr. Sumant kumar singh. After 3 months the agency not provide rc paper of my car and now demanded handsome amount by g. M. Of that showroom and also told me that rc paper will be delivered after comprising.
Can you help me or should i go with legal support....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — delivery of the new tata tiago xz+ from hospet showroom.

 Sharan2034 on Dec 15, 2018
I have booked tata tigor xz+ refreshed edition on 4th december from tata show room (Hospet) karnataka.
I had paid booking amount on same day, and scheduled to take delivery on 17th december.
I have paid the rest of the amount today, asked them to get tp, insurance documents ready by monday.
Now after paying, i have been informed to get the vehicle from bellary show room by ourselves or they are going to arrange to get the vehicle from bellary which is 70kms from hospet.

I need a brand new vehicle, not the used one.

I will provide all the information...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — bad service by dealer

 Aditya Achra on Dec 15, 2018
I am planning to buy a new car so i decided to buy tata nexon i contacted a dealer in jaipur kamal and company, gopalpura, jaipur, rajastha i spoke to the sales person he said sir i will come tommorow at 1230 for trial next day i waited till 1500 hrs than i called him up and asked sir you was supposed to come for a test drive he replied i forgot sir will come some other day, very bad response from tata team now planning for duster at least they are on time for trial...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — job offer

 Vaibhav@2000 on Dec 13, 2018
Hi, this i vaibhav from pune and in got message from quickr to call on [protected] stating that my profile has been selected. So call and spoke with khushi she said that my profile has been selected for store in charge in tat motors with salary of 22000. She asked for documents and and 1400 security deposit which i have to pay after 1 st telephonic round. Please confirm....
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — bad product

 pktnkd on Dec 12, 2018
I bought a tata nexon kraz on 15 th oct
And get a coupon in which i won a smart band but i got a totally ded bingo me band in un working condition it's not getting switch on
Tata is a big brand but why should doing this tipe of cheep activity
Pls resolve my problem otherwise i m going to rise an issue on social media

Regards
Priyank tiwari
[protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — i have purchased tata tiago, 1. my car battery giving trouble. 2. all tyres are defects and have multiple punctures

 dkseth on Dec 13, 2018
I have purchased tata motors vechile tata tiago in march 17. The car is under warranty for 2 yrs 1. Battery is weak, giving starting problem.
2. Tyres are defective and have multiple punchure. Car has run for only 18000 kms.
I need immediate replacement. 3. Front right side door rattling noise. 4. Bumpy ride. Shock up need to be replaced.. You feel you are sitting on a public transport. 5.ac low cooling.6. Check break. You need to apply hard to break.. 7. Several complaint to the company but no response..
Bad car.. Bad service for tata motors... I am a sick myself, and sr...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — parts replacement for tata nano cx.

 Suvanjan Banerjee on Dec 12, 2018
I own a 2010, tata nano cx silver colour. It has run 36000 kms, always serviced timely. There was a sudden issue of over heating and engine knocking on 2nd october 2018. The car was towed to the workshop of dulichand motors, kolkata. They kept the car for 10 days and replaced the fuel pump, spark plugs, cables, coolant reservoir hoses, and such as they diagnosed that the coolant wasn't flowing efficiently around the engine which caused the over heating. The bill came to around 8k excluding the towing charges. After taking delivery, i drove it for 300 kms, and the same knocking and overheating problem...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — false promise and second key not delivered

 theksr on Dec 11, 2018
We bought tata tiago amt in oct and were told on booking that day 1gm gold coin and scratch card will be given at delivery. At delivery neither was given and told it will come directly. We also were told that duplicate /second key will come later. Today it has been almost two months and nothing has come. The sales guy from andheri mumbai mr farhad does not even bother to pick calls. Absolutely unbelievable behaviour from a tata enterprise....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — car got locked with key inside

 Negi@123 on Dec 11, 2018
Yesterday on 10 december 2018 i got my car locked with keys inside. I called tata cars toll free number for help, after 3-4 calls they said they are sending a technical department person for your car break down and it will be a free service as the car is only two months old. After 3 hours i. E. At 1 pm a person came with a steel scale unfix my car doors bidding and trying to unlock the car with that scale, when i asked about his unprofessional way he replied that he is a local mechanic which tata company hired, after trying half an hour he was not able to unlock the car and he returned back. Then...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — new car broke down

 Poonam Nautiyal on Dec 10, 2018
Bought tata nexon on 13 nov 2018, barely 15 days back and music system hanged 4 times within 15 days.. And on thursday the first and second gear stopped working. The car stopped on road...
Service center told me that there was some manufacturing defect and electronic problem so clutch plate is burnt... Pl get the car replaced or return my money... I am mailing the company and they have stopped responding... Deogiri auto from where i bought the car repaired it and gave me... But if there was a defect in the manufacturing of car why dont the company replace it or return my money... I am doctor...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — tata safari manza aura petrol

 pnkarthik eyan on Dec 8, 2018
Tata motors — about parts of tata manza safire (Petrol)

1 review
Apbuildcon submit a complaint
Dear sir, i have purchased 2nd hand tata manza about 2 months ago having manufacturing 2010. Recently there is a problem in engine. I showed the car to my regular servicing centre. Found some parts damaged the list of material are 1) main connecting bearing, 2) piston set, ring set, 3) packing/gasket set, 4) crank oil seals, 5) valve oil seal & valve set, 6) timing belt & timing thresher, 7) crank thrush washer... I have taken tata spare part dealers numbers from your customer...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — software update not available at mm motors

 Murari433 on Dec 8, 2018
I purchased tata nexon xz+ in the month of march-18 from ambala.
I am a resident of kotdwra uttarakhand.in kotdwara we have one authorised service certre (Mm motors). I went to them for two times for my 1st and 2nd scheduled service. After 1st service i and my colleuge, we both purchase the car from same place (Having tata nexon) received the sms regarding software update for engine and herman both.
We ask for software update to mm motors and assurred us that within few days it will be available in few days. We both tried calling then atleast 20 times since last 1 month and they are...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — car registration number delay

 Nain Singh on Dec 8, 2018
We are purchased tiago xz petrol on november last veer parbhu marketing ltd barmer rajasthan. Car dealers give on road price final with all rto exp. But we not any one paper received from dealers.
We are requesting regularly for paper and registration number. Dealers want extra dimand rs.3500 cash
Please look in this metter and give my car registration number bill insurance and cupan.
Thanks
Regard
Hemkanwar nainsingh bhati
[protected]...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — jerk while accelerating in second gear in nexon

 Anunay Sharma on Dec 7, 2018
There is a huge inconsistency while accelerating in second gear in tata nexon. Also shifting from second gear to thurd is really difficult. Nexon is and will be my last car from tata. You need to work hard on the quality of your products.
What i believe which is causing this problem is the computer algorithm for auto fuel injection. You should hire better engineers....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — booking cancellation charges ref

 Shiv Goutam on Dec 6, 2018
Have booked tata tiago segement by 24. Oct.018 evening, with amount cheque 11000 inr. Due to personal reason don't want to buy car right now and requested to refund the same amount. But tata moters (Dealers : kamal & company, jaipur location, rajasthan) representative mr. Rupesh (+91 [protected]) was not responding from the starting and after by 6. Dec.018 after so many foollow up with him he is asking that they have made payment 8000/- by 22. Nov.018. Where there is no amount reflecting till now in my account and they are not giving proper amount paid detail also. And they deducted 3000/- amount...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — dissatisfaction with tata tiago

 mehtarav on Dec 5, 2018
I purchased tata tiago in feb2018 bearing no up14dn4295 with a great enthusiasm but my enthusiasm shattered when the vehicle broke down yesterday 04/12/2018 on a total km run of 3800 km. The front tyre burst out at a speed of 30kms only. I was surprised with the behavior of the good years tyre’s engineer who asked me
1) to run extra miles of 20kms so that he can inspect the tyre.
2) he told me that good year is not responsible for any tyre burst/cut /external damage be it 200kms. If this is the case i am not supposed to drive my vehicle on roads because these tyres can put one’s...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — scratch and win gift during my car purchase

 Rajesh Runku on Dec 5, 2018
I bought tiago xz petrol car from shiv sankar motors, visakhapatnam in the month of june 2018... I got a micro wave woven during the scratch and win aashaadam sale offer which was existing at that time... Now tata representatives giving me a back pack instead of woven... I think this is nothing but cheating ur customers... I want to take this issue seriously... Kindly update in this...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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