Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 29%
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2605
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

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Mobile:
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651
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Customer satisfaction rating
29%
Complaints
2605
Pending
32
Resolved
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Tata Motors Complaints & Reviews

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Tata Motors — I am complaining about your product hexa

 Karthikrajasekaran on Jun 19, 2019
I am owning hexa of 2017, within six months there was problem in engine and made replacement. Now again had a problem in Stearing box, your service engineer offered replacement. Today i received message that your vehicle will be ready at 5:30pm.but at that time vehicle had starting issue and the complaint is not solved.i am verymuch upset with this...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — replacement of rare side bumper

 Ramesh Badiger on Jun 19, 2019
My name Ramesh Badiger Purchased Tata Tiago XZ 2019 model, and rare side bumper damaged and I visited with a vehicle Belgaum Tata motors Manickbag show room but they are telling that spare of that version not available all over karataka and it will take 6 day to replace I don't know why this much late, I really unhappy with service of Tata motors, I need genuine reason for this from Tata motors...
Complaint comments  Read comments Complaint category Car Service Centers

TATA Motor — tata motor servicing

 Kamblishekhar on Jun 19, 2019
VEHICAL NO MH03CP0014
I was submitted vehical in Wasan motor Deonar for servicing purpose at 13/5/2019

After 1 week Vehical me problem aa gaya


Vehical jagah par Race karti hai
On road 20 Ke upar vehical chalti nahi hai
Aur Garam hoti hai

Service center says vehical ka engine open karna padega.
Aur jo kharcha aayega bharna padega.

Abhi 1 month ho gaya vehical service center me hai aur problem solve nahi kar paye ..

Abhi hume Vehical SURRENDER Karni hai .

hum andheri tata...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — delivery of new tata harrier

 jdconstruction on Jun 19, 2019
Dear Sir/Ma'am,
I sold my XUV500 and purchased Tata Harrier XZ with lots of enthusiasm. It was really the best buying experience for me and my family in Bhagyashree Motors, Nalbari, Assam.
At the time of delivery (14/06/19) the camera was not working, they said it was a minor problem need a software update. Next day (15/06/19) they asked me to come to the dealer to resolve the issue, they told it required approximately 1 hour time. But till 8 PM they could not solve the problem and informed me that they might need to check whole electrical wiring system and it might need some more...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — about cervice center transport nagar bhilai durg chhattisgarh

 Deepa Kosre on Jun 18, 2019
My name is dilender Kosre
My car is indigo ecs
No is cg 04 HS 0934
Date 17/6/19 ko me car banvane Tata cervice center transport Nagar Bhilai durg Chhattisgarh gya that to extra charge leliye mene bola vha sahu ko jada ka bil mat bnao money problem hai to usko mujhe btana tha her chij ka extra charge jodke 7000 ka parts lga aur inlog 4000 mistri ka charj jod diye. My mobile no is [protected] Lut mcha k rakhe hai...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — tata tiago - 6042

 Mamta J Shah & Co. Chartered Accountants on Jun 17, 2019
Dear Team

I have purchased tata tiago on 27th December 2017, car battery expires with in 1.5 years immediatly after warranty period, poor quality exide battteries used, in market current batteries avalable with guarantee period of 30 month and warranty of 25 months, why the car company using such a low quality batterrries, and allow the customers on high risk at highways....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — tata tigore | car shuts down

 Karan Guleria on Jun 17, 2019
Hello,

This is regarding my relatively newly bough Tata Tigore (2017 Model).

The car shuts down abruptly while hill climbing. I have experienced this issue more than a couple of times and it could have turned fatal if it was not for quick thinking and action.

While climbing the hills of Himachal Pradesh my Tigore would stop abruptly without warning, there is no engine light or any indication about engine running hot. The car would not even move on 1st gear. In today's day and age where everything is power and hydroponically controlled, a shut down...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — tiago xza missfiring on low speed

 Shubham Chugh on Jun 17, 2019
Problem:
1. Missing and Missfire
2. Low PickUp

Tata sales team is Worst, I was getting a lot of problems while purchasing a car.(video also Available on Youtube with 1lakh + views ) Now, I have TATA Tiago XZA (RJ 45 CE 3613). I took my car 7 times at Tata motors service centre After Second Service. Total 9-times include first and second service, I took my car a lot of time in the service centre which is not in the record. Problem is not solved yet.
So, Why I have to buy a New Car. When I get the same problem and feel with the Second-hand Car.
Go with Second-hand...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — registration certificate and accessories

 satnamsingh2k3 on Jun 17, 2019
Dear Team
I have purchased Tata harrier on 14/04/2019 and till date original registration certificate is not provided by the local dealer. Furthermore, my accessories are also pending- Mood lighting and sunshades. Local dealer is saying that this delay is from Tata motors.
Please arrange to attend my pendency's as soon as possible.
Regards
Satnam Singh...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — rear fog lamp and park assist switch missing in my xza+ variant

 Lekshmi narayanan on Jun 16, 2019
Hi, me and my friend together purchased Tata nexon xza+ dual tone from SRT Tata show room, Coimbatore. My vechile missing rear fog lamp and it's switch as well as park assist switch. Mean time my friend's vechile has those options. I enquired about the same with dealer but no response from them. I felt like I got cheated even after introducing one more customer to Tata....
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — tata tiago stop on hills

 Ajay Gurdal on Jun 16, 2019
During my Chitkul trip I faced problem with my Tata Tiago xz petrol. Engine of car switch off automatical and refuse to start. Same problem was happened with all Tiago models in Chitkul. Some one Tata tiago informed me that switch off Ur vehicle, open Ur car bonet and fuel tank cap, and trying to start after 30minutest this trick worked. He told me that when Tiago engine got heat then fuel tank stop supplying fuel to engine.
Kindly solve this problem
Tata Tiago owner
Ram parkash...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — nexon / coolant issue / car stopped mid road / highly unsafe

 Vishal Abohri on Jun 16, 2019
Hello,

We bought Nexon XM, Petrol Model in April 2019, keeping three priorities in mind :
First- Safety as the utmost priority.
Second- We trusted TATA.
Third- "Made in India" by an Indian Manufacture.

Car is driven approximately 270 Kms. Yesterday when we were driving back home our Nexon stopped all of sudden in Mid road in Heavy running traffic where in we were hit by another vehichle We felt extremely unsafe in this vehichle. After taking help from people we somehow reached home and we obsereved that the actual problem behind all these is coolant,...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — complaint about the sensor for tata tiago.

 Annie a simon on Jun 16, 2019
I am anu alex.Previously we produce a complaint about sensor. After one day they will come. But the sensor is not replaced. Then we call febin motors.about the complaint. But the behaviour is very bad.now the sensor not working and the reverse light is not working. Please rectify the complaint immediately. We buy the car before one and half. Its a new car. Running km is 6000km....
Complaint comments  Read comments [2]Complaint category Car Service Centers

Tata Motors — claim not given by iffco tokio surveyor

 [email protected] on Jun 15, 2019
Good Evening, I have bought Tata Tiago from Arya Motors Gurgaon and Insurance was given to me by Iffko Tokyo, next year I don't want to buy insurance from Iffko Tokyo, but Arya Motors insist me that Iffko Tokyo is good, now my Car is in claim but Iffko Tokyo's surveyor is not giving approval, I bought Zero debt, I have given to Harlton Motors on 1st June and they have given back without touch the car. YOU are requested to don't give insurance of Iffko Tokyo to any Customer... Please convey my message to your Seniors... Regards Puneet Chawla...
Complaint comments  Read comments Complaint category Insurance

Tata Motors — service complaints and delay

 ANoop Anaz on Jun 14, 2019
My name is rajesh sasidharan i buy a new tiago in last moth, its 1st service was on last day ... my car colour is sunburst orange after the service the colour changes to black... and after the service by cars viper is not working...
the service is too delay ... i dont want this car and i totally disappointed about tata service...

showroom adreess
ncs tata motrors kayamkulam
NH-66 kayamkulam, allappuzha, kerala
phone;[protected]...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — warranty period

 Bhanudas Mulik on Jun 13, 2019
Respected Sir,

Greetings from day ahead !!!

I am Bhanudas Baburao Mulik owner of Mulik Tours and Travels, my vehicle is Concorde Motors Tathawade branch, fuel pump warranty period issue going on, I had purchased Tata Indigoecs Car (MH12 NX7327) from Concorde Motors Wakadewadi Pune branch from 2017, my vehicle is BS-III,
And as per government norms last selling date of BS- III vehicle is 31 March 2017.
I got vehicle from Concorde Motors Wakadewadi [email protected] 20 July 2017 after 4 month of actual billing date, I rise objection on that time but Wakadewadi Manager...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — tata tiago xz fuel pump problem

 Shameer Puri on Jun 13, 2019
I bought tata tiago 2.5 year back but currently fuel pump on the car is not working properly, your service agent in Pathankot Sandhu Motors told me that due to some technical reason most of the tata tiago facing same type of problem and you are required to change your fuel pump and it will cost around 10500 rs.
My request is that if most the tata tiago facing that type of problem than is is covered under the manufacturing defect of the product...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — tata tigor xz has been broke down during travel

 Arjun Sonavane on Jun 13, 2019
Hi,
I am Arjun Sonawane, purchsed TATA Tigor MH-14-GY-2039 on 21-Jun-18.

TATA Tigor MH-14-GY-2039 vehicle shift down from 5th gear to 2nd gear when running on the road during travel. After that we took vehicle to road side but vehicle not allowed me put 5th and reverse gear.
We took vehicle to Tata Motors service center and found that it was a manufacturing defect.
Its seems to big safety and quality issue of TATA motors.
There was huge chance of accident to be happened on road as the vehicle shifts from 5th gear to 2nd gear when it was on full running...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — smart card / blue book not received

 m_subhashis on Jun 12, 2019
Hi. I have purchased Tata Tiago XZ+. Advance was made on 30th March 2019. 15th April I took the delivery. The complimentary Seat cover provided has come out inspite a second redone on the same.

But the larger issue is that I have not received my Smart card / blue book yet. it is getting difficult to drive on road. Today we are sitting in June. I have given 6-7 mails to Dulichand and also the sales in charge. but they are not responding at all. Even no response on WhatsApp too.

Very bad experience I had with this. this was my first Tata car. Tiago xz+ registration number...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — car/vehicle spare tyre

 T Thangboi on Jun 12, 2019
Dear Sir,

I have purchase TATA TIAGO XT in October 2017. To my surprise I came to know that the spare tyre is smaller in size after puncturing the original left front tyre yesterday. I was in shock as to why such a reputed company of India can cheat their customer.

The details of my vehicle is as under -
Engine no- REVTRN02JSYK51784
Chassis no - MAT626282HKJ63982

Kindly give me the appropriate size spare tyre at the earliest....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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