| Address: | Thane, Maharashtra |
While driving on 30.03.2012 rear right side car window glass falls down will a big noise, at that window pregnant lady was sitting. Car was taken to customer care and I was told winder metal wire rope was broken and entire winder set needs to replace, for it I have to pay Rs. 1250. I also have lodge the same complain earlier when my car was under warranty at that time to winder was having a problem and it was changed. This is always happening due to poor quality material used in TATA cars earlier it was under warranty and since now my car is not under warranty I will have to pay lot of amount for replacement faulty material used during manufacturing.
I just want to know who will take responsibility of safety related item malfunctioning & any injury cause to my family member due to defective material used. If its happens in one instant one can understand if the same problem appear multiple time its due to faulty / low quality material used.
I need permanent solution for fixing such kind of manufacturing defect. Also I need my money back as I have raised this concern earlier ( during warranty period ) also that window glass is having problem and all window glass needs to be checked.
Even though I have complain on TATA website on 11 Apr 12 till no proper / satisfactory answer was given. They are trying to just run away from their quality related issue & they are just trying to push the issue till this problem happens again in future.
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Even my car Steering nuckle broken all of a sudden while the car was running. The car met with accident and all my family members inside the car have to jump to save the life. After raising the complaint, they don't even put effort to have a direct visit of the vehicle.
Pure nuts and money minded. This is why people never opt for Indian brands. I did a mistake.