[Resolved] Tata Photon+ — Bills receieved after service termination

[Resolved] Tata Photon+ — Bills receieved after service termination

S SARAL TOMS from Chennai, Tamil Nadu

Hi, I made a request to disconnect my tata photon+ service on 4th August 2009. And the connection was disconnected from 16th Aug 2009. I received the August bill on September 2nd 2009. I paid it as it was my last payment. Now I got a bill for September saying that I have to pay 3500 rs. The plan is not mentioned in the bill. My online bill payment account is terminated. Today tata indicom customer care called me and asked me to pay 3500 rs. I asked her to check their system and told her i cannot pay september bill after i disconnected the service in august and also paid august bill. Please help me in this regard. My phone number is [protected]. Interestingly in the september month itemised bill, only the internet usage of july is shown. Please see the attached screenshot. The last bill paid by me and the wrong bill is shown. +2 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

padam Singh

from New Delhi, Delhi

Bill for the month of Sept. 2009 not received — bill received

I have not received my bill for the month of sept. 2009 till date and I was out of station from 30.9.2009 to 5.10.2009 during the out of station my out going call has been stoped without ant region. Now I contect custmer care on date 7.10.2009 at 1.45 p.m. but they have not give me satsfiy regsion and cut the my call.

Jitesh Rawat

from Bengaluru, Karnataka

Tata Photon+ — Speed and Service Issue

I have bought a TATA Photon+ broadband last month. As company is promising a highest speed of 3.1 MBPS ( That no one has got yet) , i am getting a speed of merely 100 to 300 KBPS Max. When you ask about this low speed they have their own foolish reasons , like..

[1] Sir, It depends on the Area and distance from the tower. ( to tell you , i can clearly see 5 network bars on my TATA photon+ dialer. )

[2] Sir, Probably you have virus in your system.

[3] Sir, Disconnect your Modem and start your system after 10 min. ( After 10 min . you will get the same speed, and when you call to customer care again some other person will pick the phone and you have to explain him all the story from begining )

[4] Sir, probaly its a Operating System error..

Gone are those days when TATA known for its Trust and services.. Now i dont know after spending 3700 Rs. on Modem what should i do.. ??

Jitesh Rawat

from Bengaluru, Karnataka

And one more thing.. You ask the conditions in which we can get the 3.1 MBPS... they have one reply.. Sorry Sir, 3.1 MBPS is not possible...

shaheed

from Hyderabad, Telangana

Hi, friends...

don't go for this tata photon+, , it is worest...i am realizing y did i paid 3700, as they will commit for 3.1 MBPS, your not at all het 256 KBPS, as i stay in middle of bangalore.

My suggestion is don't belive on this conection...

Ritesh Pandey

from Mumbai, Maharashtra

I also have the same kind of problem, my service got activated on 16th feb, and i have received bill on 4 th march of 650/-Rs,

premraju

from Bengaluru, Karnataka

It happens for 5 of our colleagues.. They actually cheat like this being a well established and big corporate telecom company. For past 5 months, they been torturing me. They use to call daily to ask for bill amount. They dont have a proper termination system and people suffer. Don't ever go to Tata photon. Thats why they have so many offers and they are in al the corporates. If you want to know about bad behaviour of tata photon, chekc with people who disconnected the service. if you want to know how bad the internet speed, ask everyone who uses it. It is like GPRS.