Tata Photon+ — Problem connecting to internet

Address:

Chennai, Tamil Nadu

Dear Sir,

I have purchased Tata Photon plus yesterday.

The sales person did not show demo in my PC. He activated the card from other PC and he asked me to do the same process in my PC. I have followed the same and i could not able to connect internet. It shows the following error message when i am trying to connect internet.

Error 366: The modem already in use or not configured properly.

Kindly advice how to resolve the problem.

Thanks & Regards,
Ramamurthi