Tata Photon Data Card — no activation

Address:

Mumbai City, Maharashtra

Hi,

My friend bought a Tata Photon device on December 4th 2012. Its been 25 days of purchase. But still the device hasnt been activated. We are frustrated calling the customer care, sending mail and going to store directly. For the past 13 days, whenever we call, the only reply we get is "Local verification is Pending". Also false promises by the customer care that the local verification will be over by next 24Hrs or 48Hrs. I feel as if we are cheated. They are saying that they wont refund the amount we had paid. Also the device is useless in other networks(i.e i cant use the device for other network).

Regards,
Satheesh Prabu K