Tata Photon Data Card — Lack of Services

Address:

Varanasi, Uttar Pradesh

Hi

I have purchased a Tata photon data card in the second week of July.I was using a old device which was working on my computer system, the Tata Photon people asked me to purchase this new device suggesting it has better speed than the older one. He sold me the device and told me that it will be activated next day.Next day the device doesn't work on my system.I asked for the problem to the person, he came after couple of days to check but could not solve the problem. He took the device with him telling that he will check with some technician and then revert back to me.After couple of days when I inquired about it he started telling me that their is some problem with my system only, instead of solving the issue he started blaming my system.I told the person to return back the money but he refused to do so.Now the worse situation is that now I am receiving the monthly bill for that device which I am even not having it.

Please look after the issue and suggest me for getting my money back.

Ashish