Tata Photon — Service

Address:

New Delhi, Delhi

Hi,
Myself Dilip Das Photon no :[protected] i am using since 2months. i am very very upset this internet speed. i had complaint to customer care center the had register my complaint IT guys came my home delete cookie and install again this photon at this time its showing 700kbps after 10 minute i am facing same issue. i had again complaint this and customer center IT guys told me there are issue in device i will change your device after mail receive. i told to him it's ok with replace the device next day Photon IT guys came my home and operate this device same it's showing 700kbps they told me i can't replace your device. i asked why you can't change this he told me your photon right now working fine. i told to him please wait 30 minute after 30minitue we are facing same issue. but he told me i will never change your device it's my boss order.

i told to him i have already spend so many money who will responsibility for this.

Please help me what will i do i want change this device.



Thanks,
Dilip
[protected]