[Resolved]  Tata Photon Plus — Slow for 650/- tariff

Address:

Bangalore, Karnataka

Hi Tata photon,

I am using 650 with 1 GB plan during month.
Last month I was using 750/- plan.
During the first month of my connection i was using 650/- plan then shifted to 750/- plan.Now shifted back to 650/- plan.

What i observed during these periods is, during the 650/- my speed of internet connection is slow, but when i shifted to 750/- it was normal, but again i shifted back to 650/-, now again my internet connection has become slow. i raised twice a compliant during my last 650 plan period about this issue, but they just checked it but did nothing. now i am facing the same problem.

So i feel you are providing the service in double standard for different customers. even though you claim, speed of internet for both tariff(650/- and 750/-) is same. but in reality for 650 plan you give less speed and for 750/- the more speed.

I request tata photon not to do double standards based on the prices.

Regards
Somu



My account info:
Name Somashekhar . Sonnagi
Tata Indicom A/C No.[protected]
Tata Indicom / Photon No. [protected]
Contact no : [protected]