[Resolved]  Tata Photon Plus — Internet Speed

Address:

Bangalore, Karnataka

Hi
I purchased Tata Photon + Connection, because the sales rep told me that the Max Speed is 3.1Mbps and worst case i will get 1.5mbps. I was looking for good speed connection and hence bought this connection. The speed i am getting is ~250kbps. I was very much dis-appointed and called up customer care and the response it says is "speed is upto 3.1 mbps, but 256kbps is good speed and that is what we can give". We cannot give more than this and they mentioned nothing will be done for the complaint. It looks like i am cheated and Tata customer service and nodal officer is not taking responsibility for this.