Tata Photon Plus — worst service in excess billing | |
i have bought tata photon connection just months back n i have payed an amount of not less than 15 k till today.. i tuk up aplan of 500mb den i realised that i would need some other plan i called up couster care n told them to change my plan... and i was told that the plan vill b changed before evening.. but which was not done at all.. n dey disconnect the connection every 2 days ones Wen i ever i call up couster care i never get proper information on anything.. dey tell is is our network problem vill give u connection in 4hrs but which never happens... after i call around 10 time n den tell them to disconnect dey tell v r sorry for inconvience caused n tell me v have disconnected bcz u have crossed ur credit limit..n they always give worng figures... I m told that my credit limit is 2500 n n once i called couster care just around 10 days back n dey said my outstanding is 8000 n i should pay it asap for continued services.. beofre all this i had requested for a cancellation of my account n i got a call for reconfirmation ver in i was promised that the paln vill b changed with in a day v vil b providing first 100 minutes free from the next billing date n also vill do a wave of extra charges n i vill b charged according to the plan i have asked... but none of the promises r taken care of n i doubt that i have been charged tooo much. Was this information helpful? | |
1 Comment | |
Comments
53%
Complaints
1010
Pending
0
Resolved
540
2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
View all Tata Photon contact information
Greetings from Tata Indicom!
We understand your concern regarding change of plan and disconnection. Kindly accept our apologies for the same.
In order to assist you better, we would request you kindly provide us your, Tata Photon connection details. You can mail your details at Customer.[protected]@tatatel.co.in.
Thank you for your time and patience.
Regards,
Customer care
Tata Indicom