[Resolved]  Tata Photon Plus — very low speed than assured and abysmal customer support

I am currently using the Tata photon plus wireless broadband service which promises a speed upto 3.1Mbps.I am using this service in Old Rjendra Nagar,Delhi(110060). I am getting a very objectionable and a cumbersome speed accruing to my frustration. The speed I get is about 200kbps contrary to a promised speed of 1Mbps(avg). I have made many complaints on the customer care numbers ([protected], [protected]) which i have become familiar to more than my own cell number by now. Exasperated from frequent calling I was promised a call back and a technical executive to my place which never happened.Such a chicanery by a reputed company like TATA is unexpected. I wish my complaint will not go unheared to lose faith in the services and the problems redressing agencies. My details are as mentioned below:-
Name- Milind Deulkar
Photon No.- [protected]
Complaint No.[protected]
Mobile No.- [protected]