[Resolved]  Tata Photon Plus — Account Cancellation

Address:

Pune, Maharashtra

Tata Indicom Plus Team,

I'm Tata Photon + customer from the last 11+ months. l got this connection from Mumbai and now i have moved to Pune. I want to put my Tata Photon + number in safe custody as its chargeable (Rs 75 pm).
I been trying to reach at the customer care but i'm not getting complete and proper information about the same. I been also calling at the Pune tata photon, with no success. And worst thing is that, it is costing me the STD charge as am calling from non tata phone. This is a very poor service from you. Why there is no HELP or Guidance when the customer wants to put on safe custody the account. And when it comes to providing new connection or for bill collection, you guys will be after customer life. I was not expecting such service from Tata, which is very reputed brand.

My biggest problem is now i want to change my address on Pune but they are not having any facility to change address from pune (account is opened from mumbai).

Kapil Borkar