Tata Photon Plus — No speed and network coverage in south delhi

Address:

Delhi

I have been facing problems in my tata photon plus connection since almost a month now. I have send emails alot of times to the nodal officer of tata telecommunication as well but there has been no solution provided to me. I am being charged with full month internet access fees whereas I am unable to use internet everyday and their is connection error most of the times. I put up in pushp vihar. the speed promised is around 3.1 MBps but its hardly 100-200 kbps and alot of time connection breaks.

please tell me what should i do!
my email id: [protected]@yahoo.com
mob no: [protected]