Tata Photon Plus — Excessive unbilled amount

Address:

Central Delhi, Delhi

I purchased Tata Photon plus on 30th July, 2011. My Tata photon number is [protected], account number[protected]. I chose the postpaid tariff plan of 300min @ Rs.250/-.
My account on www.tataphoton.com shows my usage today as follows:

Session Wise Usage Summary
Total Peak Usage (MIN) 39
Total Off Peak Usage (MIN) 15

Whereas, my unbilled amount till now shows the amount as:


Unbilled Usage
Gross Unbilled Amount (Rs) Net Unbilled Amount (Rs) From Date To Date Type
950 644 Account
950 644 Individual Connection

Please explain to me how my unbilled amount can be Rs.644 when i have only used it for 54mins. I have not used my Tata Photon connection for the last 3 days. So all the figures in these tables are updated. I am unable to use my connection as I fear the unbilled amount rising even more rapidly. I request to kindly resolve the matter at the earliest.

Regards,

Rachit Jain
+91-[protected]