Tata Photon Plus — Dealer has no knowledge about billing and i had to pay extra for first month use. | |||
Don’t buy it from satya niketan(delhi) tata photon dealer , they are cheaters. They don’t know anything about billing.I was under 950 unlimited scheme(200 discount),i was told by them that i will not receive any extra amount than 750+tax.My first bill summed up at 1485.The dealer instead of admitting his mistake,assured me of getting waiver and told me to pay 750 first then handed me a ’kachha bill’.Next morning customer care calls up and i told everything about my billing problem then i was told the dealer never made any request for waiver and i[censored]r saying u wasn’t told that first month bill will not come as per scheme so we will check it with dealer.Two days later they called and told dealer did not admitted to his mistake so we can’t give u any discount..I had to pay 700 extra for my first bill coz of their ignorance and unhelpful attitude. Speed is good but when u download something it show’s its real face and it also depends on the area where u going to use(works fine in my satya niketan room on top floor, pathetic on ground floor) .But it’s any time better than other service providers. Before purchasing call the customer care and check every single detail o[censored]r scheme, don’t rely on what dealers promise. Better ignore this cheater and liar dealer - TATA INDICOM EXCLUSIVE STORE, SHOP NO. 213, GROUND FLOOR,, SATYA NIKETAN.New delhi-21 By a sufferer. Was this information helpful? | |||
2 Comments | |||
Comments
So you think i wrote my complain without registering it first with you people. Well i already filed the complain with your useless customer care. I got a blunt reply that dealer told that he had informed me about first months billings process, and you people believed him over your customer. So live with it, m not interested in going through all the horror i faced talking to different people again.
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WHOSOEVER went thru that complaint...please note that i have been given a waiver by tata photon. So i dont need to pay the extra amount. I don’t know who worked it out my dealer or my regular complaints, but m happy.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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