[Resolved]  Tata Photon Plus Ec 1261 — speed issue

my name is xxxxx
i am using tata photon plus...
my number is 9283xxxx
i am getting low speed....
only..
bandwith - 130 kbps
and
speed - 9kbps
telling these things irritate again and again
to[protected]
same reply's
no money back
saying u r the fastest internet connection in india
and u dont even know how to sole the problem..
TOTALLY 7 COMPLAINS GIVEN
every time saying
1] v r looking at it sir
2] our team working in it sir
3] v try 2 contact u sir but lost
4] try deleting files in temp sir
5] check ur speed in speedtest.net sir
6] our team working in it sir
{guys r u digging any line for lan connections
every time saying v r working }
7] u what r u going to do ....
u r also same r u toooooo digggggggg
all waste of time , money.
u cheats....