[Resolved]  Tata Photon Plus — Unnecessarily restricted my usage before crossing the limit

Address:Gandhinagar, Gujarat

Dear Sir,
I am a photon plus user for the last 3 months.In this month my plan is 10 GB unlimited plan. When my usage reached 8 GB, they have capped my speed to 128 kbps without any confirmation. I gave 3 online complaints about the issue and I have contacted the customer care for 5 times. Their behaviour was unexpected. Some of the guys are saying that my usage has been crossed 10 GB. But, actualy, my usage was only 8 GB. When I contacted the customer care, they have also confirmed the same thing and promised that it will be corrected within 2 days.. But, after 5 days also, the issue was not resolved.. They are saying that "Whatever you can do", when I told them that I will complaint to the consumercomplaints. Please deal with this issue


Regards,
Ansar Beeran
HLS Asia Ltd
Sector-25
Gandhinagar
+2 photos
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Aug 13, 2020
Complaint marked as Resolved 
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hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.

suman kumar
contact no - [protected]
[Complaint comments] Read comments

http://www.facebook.com/pages/Tata-Photon-the-Real-Speedbreaker/[protected]

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