Tata Photon Plus — Very slow speed of it very very irritating

Address:

Kolhapur, Maharashtra

I pursed tata photon plus for 2400/- an they told me that speed will be upto 1.5mbps...its far away thing to reach but if i get 500kbps then also i would have very happy in it but this 500kbps also is so means so far away...i just get 10to15 kbps downloading speed...an when i call customer care they also ways promise they will solve my problem an give complaint number now i have more than 20complaint numbers with me but then also i m facing same problem an i m paying 750/-rupee per month an if they giving so poor service then they have to close their service an close fake promises too...i have attached some speed checked of tat photon plus please check that...my tata photon number is ------[protected]