[Resolved]  Tata Photon Plus — cheating the customer

Address:

Madurai, Tamil Nadu

'Matrix Communications' Kilavasal, Madurai 9 sold me a Photon plus modem and said we are booked for a unlimited package. However my connection was cut in just 8 days with a message that I exceeded my usage limit. I then came to know after repeated phone calls that it was not an unlimited plan and i had to pay extra charges. i then discontinued my subscription. Again in the next month I recieved a bill for Rs. 800. After another dozen of phone calls they cancelled my connection again. On the whole i had to pay more than 2000 rupees for nothing.