[Resolved]  Tata Photon Plus — Very Low Speed for Pune Area + No response Customer Care

Address:Maharashtra

Tata Photon Plus is really bad choice at least for pune area. I bought this 4 months back when i checked initially it was giving me speed of 10 to 20 kbs. When i call custmer care they told me its problem in pune area & we will resolve soon. After 4 month speed is still same & custmer care is saying still the problem is there & they have dead line next one month, very disgusting. Requesting to all pune folks don't buy TATA Photon Plus.
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Aug 13, 2020
Complaint marked as Resolved 
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I am facing the same problem in Pune Area. It has very very low speed. The download is happening at the rate of 3-4 Kbps. Tata Photon+ is even worse than a BSNL Dial up connection. Please do not buy it whatever may be the need.
I am also facing the same problem in Pune Area. Requesting to all PUNE folks don't buy TATA Photon Plus at all.
more worse problem had with me. after lot of complaint they even not respond quickely...and they made my bill outstanding amount rs.5200 and they stopped connection.. after one month calling again and again they gave wavier of @ rs.4300 (telling me that they done fabulus job to find the problem...worst scenario..)/...i never expected from tata indicom...so kindly request you all to dont take tata photon plus in pune, maharashtra (other states i dont know.)...

but tata lost their reputation ...and i just say to them...go to hell tata..i will go with another provider (after using urs pathetic service...)

dont take tata photon plus...please...wrost service provider...worst customer care persons...
I have also suffered same torcher from Tata Photon Plus.

An agent from Tata Photon plus Mr. Mahesh Baiche provided us prepaid connection by taking RS 3000 which is not working since last 1 month we called him many times. Initially he told photo proof's (husband's) copy is blur...then I handed over my proofs also... Now he has our photos and proofs with him...On Saturday 30th July 2011when I called in the morning then his answer was "I'll tell you in 10 mins" and with the same answer he had wasted our whole day.

Really customer service of tata indicom is pathetic.One should not go for it ...

this is forTata Photon puls customer care-
You are thinking, A customer does not make any difference ...but guys ...keep in mind ...A happy customer tells 10 more;however unhappy 25...

From-
A frustrated customer, Pune.

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