Tata Photon Plus — Connection error & Bad customer service

Address:Mumbai City, Maharashtra

I have purchased a Tata Photon plus on 27th March 2010, The Customer service is so bad that it does not find a customer data in their sysytem, inspite od submitting the docs. I had been to their outlet at Santacruz West & there also its a worse experience.

I am unable to connect the Tata photon as it is showing an Error 678 & when I call up the help line they say that your number is not reflecting in our system.

The no given on the pack is [protected].


Pls do something, Improve the quality..
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Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience caused to you.

As per your complaint on Consumer complaints website, we would like to inform you that the given connection number is not reflecting in our data base as it is not yet logged in.

We request you to kindly contact your dealer to activate the account or kindly provide us your application number, we will help you resolve the issue.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in .

Thanks and regards
Customer care
Tata Indicom

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