Tata Photon Plus — FRAUDULENT SALE

Address:

Mumbai City, Maharashtra

Dear Sir/Madam,

I want to cancel the Photon + (no. [protected]) which was sold to me by the TATA agent through cheating.

Mr. Jigar of Skynet Telecom ([protected]) came to our office to sell the Photon +. We are already using the TATA DSL through wireless router for our internet. We therefore rejected his office of Photon +. But he told us that we will get higher speeds with Photon + and that the device could be connected to any wireless router for wireless connectivity to multiple laptops.

I asked him for a demo and he said that the engineer would come with a new Photon + and that if I did not like the product I could return it back for the full payment refund.

After 2 days the Photon + was sent to my office without calling me in advance. I was not in office and therefore the person from TATA (or Skynet) left the Photon + behind.

Since that day I have made several calls to Jigar and his manager for having someone come over to activate and demonstrate the product. When no person turned up (after many false promises), I lodged a complaint with TATA (Complaint no.[protected]. It is at that point I was told that the Photon + cannot be connected to a wireless router for multiple PC connectivity. This means that I have been cheated by Sky net Telecom into buying this product which is USELESS to me.

I want this service cancelled and my FULL money REFUNDED. I have paid a cheque of Rs. 2,450.

If you see the records, the PHOTON + has been activated but not used at all. This is because it was activated by the agent (not in my presence) and I have not used it.

(also refer my talk with your Mr. Akilesh at the call center for cancellation of this product)

Kindly refund the money asap.

Thanking you,
yours truly,

Gazaal Cazi
[protected]