Tata Photon Plus — Not Changing the Photon Plus Plan

Address:

North 24 Parganas, West Bengal

Hi,

I have been using Photon Plus Corporate Connection for IBM employees since Feb 2010. My current plan is HSIA 2GB @ Rs. 600. But now the plan amount has been reduced to 2GB @ Rs. 425 or such.
Hence I was requesting them to change my previous plan amount to current plan amount for 2GB from the next month i.e. August 2011 & mailed them to the ids as 'Customer.[protected]@tatatel.co.in' and 'customercare.[protected]@tatatel.co.in' but no actions have been taken from their side. Whenever I called the customer care they are telling me to drop a mail at this ids but nothing happened yet.

Regards,
Sanchari.