Tata Photon Plus — Internet Connection

Address:

Pune, Maharashtra

Hi,

I had taken a Tata Photon Plus Prepaid Connection on 11th of September 2010. I took an unlimited plan of Rs. 850. After using the internet service for 2days, i started getting this 734 error. I called up the helpline number provided by the Tata Photon Plus i.e.,[protected]. But these people misguided me and told me that something bout dedicated balance(actual balance) and made me get it recharged for Rs. 50. As told, i got it recharged, but after using the internet for just 15min, i started getting the same error. After i called them up again, they said its a technical fault from their side and the plan has been changed. They also said they have written a mail to the higher authorities regarding my plan change. They assured me that within 12 hours, i will be getting the internet service again. But to this day i have not got the internet service. Everytime i call them, they always say the same thing. I even went to the Fatima Nagar branch and the same thing continues. My money went down the drain for trusting you people. I DEFINATELY wont recommend Tata Photon Plus to anyone. Their service is just crap. I[censored] people dont know how to provide proper service, then why the hell do you provide service? I[censored] people have man power constraint then get more people and get the job done which you assure your every customer wid sweet talks.

My Tata Photon plus no. is [protected]

Never expected this from Tata. If you people continue doing this, your end is not far. As i have seen from other complaints, you are already on the track of going down. Take my advice, and see what you can do in this matter, else you wil be digging your own grave.