Tata Photon Plus — Incorrect bill and consulting experience

Address:

Pune, Maharashtra

I have purchased Tata Photon Plus connection in the last week of April 2011. They had the corporate offer foer our comnpany MKCL, Pune. According to this offer, the MKCL employees were supposed to get the 2 months rental n usage of 2 GB free. My network connection started fronm 29th April 2011. In May 2011, I recievced first bill of Rs 500 + taxes. I immediately contacted the person who sold us the offer and device. He assured that he will waive the bill immediately. In first week of June I recieved another bill for second month which showed the pending bill payment of privious month. Again i made the complaint and again I was assured that I will get 2 months bill waiver.But then after 15th June my acount was disconnected giving the reason of nonpayment of bill. then again made the compliant to the same person on phone and also to the consumer support. connection was reset in 3 days. after thta again within one week the connection was terminated for the same reason. I started recieving calls for paynment of bills. For about more than one month I am facing this disonnection problem and and every now and th en i am getting calls for bill payment. it has become my duty to keep on calling various persons and to the customer support. Everytime they register my complaint. then within 2-3 days, the connection resets and again in next 2-3 days it gets d due to non payment of bills. Now about 2 days back again recieved a call asking me for the bill payment. I told the lady on call that I have filed a complaint regading this bill and I hope it will get resolved. her answer was 'do you know, how much is rthe bill pending? if you have enjoyed the internet service then you have to pay for this. apko kuch sharm nahi aai kya itana istemal karate waqt?' That is the worst experience I have got from this company. I am all frustated with this connection.
My tata photon plus number is [protected].
the person who sold me this plan is Amar Mulye. his mobile number is [protected].