| Address: | Jammu, Jammu and Kashmir |
photons plus speed complaint
i have been using Tataphoton+ broadband postpaid,commited speed is 3. 1mpps till 5gb of data download , my no. is [protected] post paid broad band internet pack of rs 450 for 3 gb defence pack.,but i am reciving speed of only 3kbps for more than 3 monthsi have complaint to customer care several times thay reply that they are not able to process my request at that time and ask me to call again,i have also made complaint to nodal officer of Tata Tele-Servises mr neeraj on mobile no. [protected] and many other no. of their officers and customer care such as mr khanna on [protected], mr ravinder thakur on [protected] and so many......since last three month . they say that nothing can be don you are in low coverage are . but i am using this device since long ie wef 14 qpr 2011 thare was no problem but how i the problem has come now the device has een shown to service centre they said it nedds to be change as it is faulty but non of the commpny engineer has visited till date .my warrnaty expire on apr 14 -12012.kindy help me if any one can help i am paying bills every month in time . my contact no .is [protected], no help from tata phone service personnel . thanking u ,
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