[Resolved]  Tata Photon Plus — wrong bill

Address:South Delhi, Delhi

i have taken internet plan tata photon plus 15 GB plan with purchase accer laptop in October , my connection no - [protected] , on that time i was told to that 15 GB free download and surfing free , then after down load charge 50paise per Mb , i was confirm in customer care and executive told that for this offer . on 26 October i was got call for due amount 2700 rs , i have got many time call , 15 feb got a call for legal , concern person told to my brother for legal notice , i am very hares , my brother is very mentally hares , please do needful , i thing is my mistake that i was taken tata photon service ,


suman kumar
contact no - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir,
Wrong Billing

I purchased Tata Photon Plus on 26th Aug 2010 and same day activated with the plan 750 Per month @ 2GB Data limit. On 8th sep 2010 I recevied frist bill from 2 Aug 2010 to 3. Sep. 2010 but my photon plus activated on 26th AUG 2010
and bill is 596 RS/- and OUT STANDING AMOUNT DUE IS 645 RS/- and my DATA USED is less than 2GB .
my scheme 0509/BOTH/VD/TRF/NU/PO/HSIA 2GB @ 750 Plan.
my photon plus no. is [protected].please correct the bill
thankyou
I
These guys are cheating. In add they show 3.1 MBPS. I never hit more than 130KBPS. They should be sued for this. Strange thing is that on 29th Jan I didnt use my laptop and the photonplus was there in my room where I am outside the whole day. When I analyse the internet usage, I found that the starting time o[censored]sage was 11 am till 6.57 pm on same day and total usage was 4 MB. How this can be possible?

I request some governing body should look at these things of wrong billing.

I am fed up with the services also. Very bad cust executives, no response from the cs.[protected]@tatatel.co.in.
Dear Sir, I can not understand how you are doing business all over India??
Are you are not appointed good skilled persons in your services or they are not paying any attention with
customer.
My Name:- Munish K Misra. U P East Kanpur and my Tata indicom No[protected]// Account No:[protected].
I am not geting proper bill and no cell call to me, I am not feeling good touch with company, But one thing is
very good of your company DISCONNECT THE NET any time with out pre infomation to customer.
O K this is good practice I will look what should to do in this matter. To day I cheked my net connection is not alive feelit very bad with sad because this is my tension.
hey man, is it the speed u get in torrent downloads coz even i get the same speed : max : 10kbps while downloading torrent files.
They are shaping the traffic for torrent softwares. It is a common practise to put a cap on p2p softwares in the Western countries.But atleast they admit that they do it, but here in india, these guys clandestinely put a cap on unlimited plans.
lets get together and kick their !
trust me we will win!

All we have to do is get in touch with as many people as possible here who are victims.

call me: sachin: [protected](bangalore)
please share your contact number and ur location here.
I am geting back our complain tata is working good.

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