Tata Photon Prepaid Connection — No periodical balance money sent

Address:

Faridabad, Haryana

I am not getting any information either on internet e-mail or on mobile about the balance left in my account of prepaid tataphoton connection number [protected]. All of a sudden the connection cuts off with no balance. I pay about 500/- a month in advance but the period it is valid depends upon my use of internet. There should be a periodical information to me as to the balance left so that I can pay in advance.
thanks.
Dr. Shiv Dua