Tata Photon / Tata Photon Plus Data Card — CONNECTIVITY PROBLEM

BP0004

from Ambikapur, Chhattisgarh

Address:

Kanchipuram, Tamil Nadu

My data card no. is [protected], i had complaint about connectivity, you had tried several times finally you have changed data card ,but it is not connecting . your technician has said to me that you have to format tour laptop so i have done and also install new a/v.then two times i have recharge rs. 250/ voucher to check connectivity. but not success pl.check immidiately because i am wasting my money in recharge to check only connectivity, not using single a minute internet browsing. pl. note my contact no. [protected]. address S R M UNIVERSITY(S R M Nagar Kattankulathur Kurunji hostel room no 518)
Pl. try immidiately to connect my data card because when i purchase it was connecting very easily, so not reason to it is not connecting in my laptop, as your technician was telling.
thanks BASANT PANDEY

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Comments

Faisal Khatri

Dont reply with your messages, instead of resolving the problem, you just reply back with your kind messages and [censored]ing assistance. I dont need your assistance and messages, just increase my speed as i mentioned above in my message. You dont commit anything and send these messages without resolving the customer problem, from where the hell you have learned that. increase my speed to 155 kbps as mentioned on your website, currently i am getting 10 time slower, 15 kbps. what the hell is this service, put customer service in your .