[Resolved]  Tata Photon TV — Keeps asking for authentication code - there is no option to subscribe to any of the channels

Address:

Mumbai Suburban, Maharashtra

Hi,

I have downloaded the Photon TV application on my laptop. But i am unable to subscribe to the channels.

As per instructions of subscribing to channels i have selected the channel->clicked on play button-> but then it asks me for an authentication code which I don't know where to get from?

I even tried calling your customer service and spoke to a friendly advisor called Mohit who too tried to help me but in vain and in the end said I would have to uninstall the Photon TV application and redownload and install it again...which I did but still the same problem?

I just want to subscribe to Photon TV and need someone to tell me how do I go about it?

Kindly revert asap.