[Resolved]  Tata Photon Whiz — provided wrong information about product

Address:Gurgaon, Haryana

i purchased a prepaid plan of tata photon whiz today but executive sold me post paid plan with lot of miss guiding about the product like post paid conversion into prepaid after one month and plan rates i demanded 150 as per he suggested to me but it is 250 approx plan, I contact to toll free number of[protected],on this number executive told me, u have wrong information about the product, you have post paid plan , it will not convert into prepaid for minimum three months. I do not need post paid plan. I just want to get my money from them rs 1300 which they charged me initially for product fee and want to return their product .
I did not activate this product MEID No: A000001F757134.
my mobile number is:+91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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i bought tata photon whiz.and its downloading speed is 3 or 2 kbps.they said it have 153.6kbps.
please give a solution for this


my number is[protected]
VERY POOR AND SLOW


PLEASE TELL ME IF I CAN REPLACE MY TATA PHOTON WIZ DEVICE WITH ANY OTHER YOUR DEVICE.

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