[Resolved]  Tata Photon Whiz — balance deducted under unlimited plan

Address:

Jorhat, Assam

Sir,
I had rechearced my photon whiz no [protected] with a Rs 333 easy recharge pack which I was told was an unlimited plan. As I had a negative blance of Rs 18 I had also recharged with Rs 10 and Rs 50 topup.
Subsequently, after I had surfed the internet for only 2 hours all my balance was deducted and I have since not been able to log on to the internet through the photo whiz.
After I had contacted the customer care they told me that some sites are chargeable, but could not provide me any information as to which sites were chargeable, nor did the dealer had earlier informed me that charges might be deducted for some sites.
It seems tata photo has deducted my balance at its wishes and is fooling customers with such unlimited plans.
Also even if it deducts charges for plans how much can it deduct for 2 hours surfing certainlly not some Rs 480/-.
Sir kindly look into the matter and stop such malpratices.

regards

suraj baruah