Tata Photon Whiz — excess bill

II was using Tata photon whiz which is a USB type mobile internet connection.i am in Rs 325 plan in which 30 hours is free per month.There after 0.50 paisa per minute.there is a option in this to check your usage with date ,time from,time to which tells exactly the usage in HH:mm:ss format.i used to note down the usage for my reference separately.for the month of nov my usage was approximately 35 hours. i am supposed to be charged for the excess five hours @0.50/ps/minute.so rs 325+rs150+tax @10.5% it should be around Rs550.00 where i received a bill for Rs1006.00.i made a lot of complaints,visits to show room,calls to customer care.no result/response since last 15 days.i was threatened that my service will be disconnected.
will i get justice
arun kumar v

TATA Photon Whiz — excess billing

i am ramya .My tata photon whiz number is [protected].i was in the plan 150 last month..and i have checked my bill at the starting of next month.it was 650.But now it was saying that it is 958.i have called the customer care and spoke to the executive...but when the call is being transferred to another department...the call was being ended.....like this call was being ended about 10 times..........could you pls help me

surely t complaints to be processed well then only customer will be satisfied. when taking DELL, they give high prefernce to customer tech support. similarly tata should proceed..

FRIENDS, IF YOU REALLY WORK HARD TO EARN YOUR MONEY, THEN PLEASE DO NOT GO FOR TATA PHOTON, . THEIR BILLING AND USAGE METERING HAVE GOT SERIOUS SOFTWARE ISSUES, (IT IS AN INSIDER NEWS), WHICH ARE UNABLE TO FIX..

FOR A FEW MONTHS TIME AVOID TATA PHOTON INTERNET CONNECTION ..

TO ALL THE OVER-BILLING COMPLAINTS POSTED HERE, THEY ARE GIVING A SIMILAR SWEET RESPONSE THAT THEY WILL RESOLVE IT..

BUT IF THE INSIDER HAS TO BELIEVE, WE MUST AVOID TATA PHOTON AT ALL COSTS FOR A FEW MONTHS, UNTIL THEY GET THEIR SOFTWARE PROBLEMS SORTED..NO COMPANY WILL ACCEPT ITS DEFECT ON AN ALL INDIA FORUM...

Thats True, I also have the same problem, I have taken 500 RS plan, every dya i use max 1 hr, but the Total bill is around 2000 Rs.
Regards
Shyam

purchase other service data card

I agree, taking or complaining to Tata Customer care is just waste of time, Need to find alternate way to resolve the bill problem...does anyone has any better idea?