[Resolved]  TATA TELE — Cell Number [protected] disconnected without prior information and balance gets wipe off

Address:

Meerut, Uttar Pradesh

Dear Nodal Officer UPW,

This is Rakesh Kr Gupta Resident of L-109 Shastri Nagar, Meerut, U.P. Mobile Number [protected], I am using this number from long time, suddenly my cell number out going get stopped, after visiting TATA outlet I come to know it get disconnected on dated October 23, 2011 with out prior information to me.

Now TATA executive require my document to reconnect my cell, WHAT IS BULL ALL THIS? After disconnecting my number, now they are asking my resident proof, id proof and all.

OK I appreciate his working and submitted my all proof which they require, still my cell number not working, now TATA executive have missed my document and again asking for my document. I again appreciate his working and again submit my all document on dated October 25, 2011 to TATA outlet.

Finally my number get connect on dated November 02, 2011 and ready for use, now my balance gets wipe off, which was Rs. 129.30 while they were disconnected with out my permission. I have proof of my balance, after each and every call I receive a SMS, which shows my call charges and current balance.

BOSS.. I want my balance back with immediate effects, other wise I’ll not use TATA cell number nor recommend to any buddy, although Rs. 129.30 is not a big deal for me but it is really disappointed to me, organization like TATA is doing business like that, these days every business is customer oriented business and TATA people always try to make fool to his customer, this is really not done, so be the part of TATA group, kindly do need full towards my balance.

I am waiting your positive reply. For more clarity, feel free to discuss this issue to me, on my alternate cell number is [protected].



Regards,
Rakesh Kr Gupta
L-109 Shastri Nagar, Meerut, U.P.
Alternate Number: [protected]
TATA Mobile Number: [protected]