[Resolved]  Tatatel / Photon Plus — Unauthorized Billing

Address:

Ranchi, Jharkhand

I have one Photon Plus connection (No.[protected], A/c. No.[protected]. Since March'2012, the company unauthorizedly charging me Rs.99/ for Add on Packs - M760659) which I am protesting since then. Written to the company authority several times and finally on 13/05/2012, the company has accepted their mistake and promised to correct it from June'12 billing. Unfortunately, nothing has happend to it and they continued to harrass me. The appellate has promised to redress my problem but promise remains to be promise only.

Filing my complain about it to you for redressal and take action against the company so that they stop this malpractice immediately. I am attaching the e-mail received from the company complimenting my grievance.

Thanks and await for your doing the needful.

P. K. Sarkar
(m) : [protected]
e-mail : [protected]@yahoo.com