[Resolved]  TaxSpanner.com — Failure in filing my Mother's IT Returns

Address:Bangalore, Karnataka

Hi,

I an a regular assessee of IT and I filed my returns online with www.taxspanner.com and I also wanted to do the same for my mom. I was asked to pay the fee online promptly which I did but I could not file my mother's return since my mother has only got a rental income where in the website is asking for FForm 16 details which obviously my mother will not have. I tried sorting this out for more than 2 months and it is not yet been done and I was also not given the refund and though the co promised to call back my mother and do the filing, still they have not called me. I am thinking to take this to Consumer Court as well for a major delay in the service since my mother needs to get a refund as well which is being delayed now...Anyone who wishes to deal with this company in the future may refrain from doing so...
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Aug 13, 2020
Complaint marked as Resolved 
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I had paid them money last Friday (13th July) and was told that they will return back to me in 48 hrs. I was suppose to get a dedicated CA and chat option. I have not even got an acknowledgement for my proofs which I have sent. I am sending reminders on a daily basis and no response. They are not even acknowledging any mails that I send.

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    Kamanahalli
    Karnataka
    India
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