[Resolved]  Telebrands India - Air Lounge — Product Not Delivered

Hi Forum,

I ordered for an air lounge on Sept 26, 2008 through the phone line[protected] from my credit card. My order number is 1564225. I was told an Assured delivery with in 15 days. But the product is not delivered yet (after One & half month) and on top of it no one responds to the mails which i send to this company at [protected]@telebrandsindia.com. The customer service is very rude & they hang up calls most of time or now a days even do not pick up the call. If accidentaly they pick & whenever i say that i have a complaint they keep on hold & after 40-50 seconds call gets disconnected from their end. (happened to me more than 20 times on different days). I am planning to file a consumer case but do not know how to go ahead with that. Can you help me here?

Regards,
Lucky