Telebrands India — Product 'Dicer' not received.Order No:1554479 dt[protected] | |
Ref subject above, have been informed by your ‘customer care’ dept. That the product has been despatched on[protected]. But the product has not been received by me so far. Contacting your ‘customer care’ dept., the phone line is disconnected after informing that a complaint has been placed with the ‘delivery agency’. No time is given to further inquiry on the matter. A customer cannot be expected to wait indefinitely for the product and every time it is stated that product will be delivered in 2 days but no delivery? It is a deficiency in services. I request to consider urgent action to deliver the product at my doorstep. I am a SENIOR CITIZEN not able to take avoidable tension. Rekha Bhalla [protected]@bol.net.in Order No:1554479 Address of the company: Telebrands India 403-A, 2nd Floor, Devidayal Compound, L.B.S. Marg, Bhandup (w), Mumbai - 400 078 [protected]. Was this information helpful? | |
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+91 22 4098 9529
Plot No. A-168, , Road No.25, , Wagle Estate,, Thane, Maharashtra, India - 400604
View all Telebrands India contact information
Please refer the mail and pathetic no response from them (TELEBRANDS )
Dear Sir /Madam,
Last week I contacted customer care and I was told that till 2nd May, 2009 I will receive the product .
But still there is no response
Really I have been struggling like anything . I have booked on 23rd April, 2009, now it is 40 days, but still nothing .
Is the service, customer should expect from you . I think I have made a very big mistake by ordering through TELEBRANDS .
Some of my friends who were also interested in buying TELEBRANDs product, have changed their mind after seeing my example .
The funny part is the customer pays and he himself gets troubled .
I think if it continues like this I would end up spending more than I have spent for the product .
I doubt whether this whole issue is getting conveyed to upper level of management .
I am planning to FAX all these mails to upper management .
Please reply with a suitable trustworthy response and please call me on the number mentioned below .
Best regards
Narender Vaishnav